F&B Supervisor

Initia International Pte. Ltd.; Singapore; On-site; SGD 36,000 - 39,000; Full time

Job summary

INITIA Group in Singapore is seeking a hands-on F&B Supervisor to oversee daily Front of House operations and uphold service standards. You will lead the service team, coordinate with the kitchen, and support the Restaurant Manager to deliver a positive dining experience.

We value candidates with a Diploma or equivalent in Hospitality or F&B Management, strong communication, and the ability to manage peak periods in a fast-paced restaurant environment.

Qualifications

• Diploma or relevant qualification in Hospitality, F&B Management, Business, or related field.
• Experience in F&B, hospitality, or restaurant operations.
• Supervisory or team-lead experience in a restaurant.
• Korean cuisine or Asian concepts is an advantage.
• Experience in fast-paced casual dining or high-volume restaurants.
• Strong customer service and communication skills.
• Willingness to work weekends/holidays.

Responsibilities

• Supervise daily Front of House operations to ensure smooth and efficient service.
• Monitor service quality, guest experience, table turnover, and adherence to restaurant standards.
• Lead and guide service staff during daily operations and peak periods.
• Assign daily duties and support manpower deployment according to operational needs.
• Train, coach, and provide feedback to team members to improve service performance.
• Handle guest enquiries, feedback, and service issues professionally and promptly.
• Coordinate closely with the kitchen team to ensure accurate and timely food service.
• Ensure compliance with company SOPs, service standards, food hygiene, cleanliness, and workplace safety requirements.
• Assist with restaurant opening and closing procedures and daily operational checks.
• Monitor supplies, equipment, and inventory levels and report replenishment or maintenance needs.
• Support sales initiatives, promotions, events, and menu launches.
• Assist the Restaurant Manager in monitoring operational performance and implementing improvements.
• Maintain a professional, respectful, and collaborative working environment.
• Perform other operational duties as required to support the restaurant's business needs.

Skills

FOH supervision

Guest service

Team leadership

Communication skills

Problem solving

Education

Diploma in Hospitality or F&B

Job description

Job Title: F&B Supervisor

Job Level: Managerial

Department: F&B Department

Location: Singapore

Salary: $3,200 to $3,500/month

Working days: 5-6 days a week

Overall Job Objectives:

The F&B Supervisor is responsible for supporting the smooth and efficient operation of the restaurant by supervising daily Front of House activities, maintaining service standards, supporting the F&B team, and ensuring a positive dining experience for guests.

The role works closely with the Restaurant Manager, Assistant Restaurant Manager and kitchen team to coordinate service, manage operational issues, and maintain the restaurant's quality, hygiene, and service standards.

Key Duties and Responsibilities:

• Supervise daily Front of House operations to ensure smooth and efficient service.

• Monitor service quality, guest experience, table turnover, and adherence to restaurant standards.

• Lead and guide service staff during daily operations and peak periods.

• Assign daily duties and support manpower deployment according to operational needs.

• Train, coach, and provide feedback to team members to improve service performance.

• Handle guest enquiries, feedback, and service issues professionally and promptly.

• Coordinate closely with the kitchen team to ensure accurate and timely food service.

• Ensure compliance with company SOPs, service standards, food hygiene, cleanliness, and workplace safety requirements.

• Assist with restaurant opening and closing procedures and daily operational checks.

• Monitor supplies, equipment, and inventory levels and report replenishment or maintenance needs.

• Support sales initiatives, promotions, events, and menu launches.

• Assist the Restaurant Manager in monitoring operational performance and implementing improvements.

• Maintain a professional, respectful, and collaborative working environment.

• Perform other operational duties as required to support the restaurant's business needs.

Job Specifications:

• Diploma or relevant qualification in Hospitality, F&B Management, Business, or a related field is preferred.

• Relevant experience in F&B, hospitality, restaurant operations, or a related field.

• Experience in a supervisory or team-lead role within a restaurant environment is preferred.

• Experience in Korean cuisine or other Asian restaurant concepts is an advantage.

• Experience in fast-paced casual dining or high-volume restaurants is beneficial.

• Good understanding of Front of House operations and customer service standards.

• Strong communication, interpersonal, and problem-solving skills.

• Ability to supervise and motivate a team in a fast-paced environment.

• Strong organisational skills with the ability to manage multiple operational tasks.

• Knowledge of food hygiene, safety, and restaurant operating procedures is preferred.

• Willingness to work according to the restaurant's operating schedule, including weekends and public holidays where required.

Key Deliverables:

• Smooth and efficient daily restaurant operations.

• Consistent service quality and positive guest experience.

• Effective supervision and performance of the F&B team.

• Compliance with company SOPs, hygiene, food safety, and workplace safety standards.

• Effective coordination between Front of House and Kitchen teams.

• Prompt and professional handling of guest feedback and operational issues.

• Improved team productivity, service efficiency, and operational standards.

ABOUT US:

INITIA GROUP is a leading lifestyle, beauty, wellness, and F&B group in Singapore and Malaysia. We have been in the beauty and F&B industry for years and are now also in Art, Retail, and Photo Studios. We are a fast-growing company that continuously introduces innovative and on-trend concepts. As we continue to expand across Singapore and Malaysia, we are looking for passionate individuals to join our growing team.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

INITIA Group is committed to fair and merit-based employment practices. We welcome applications from all suitably qualified candidates and provide equal employment opportunities based on skills, experience, and job requirements.

You may visit our website to learn more about us: INITIA Group website