F&B Part Timers ($15 per hour)

CRAIG ROAD PROPERTY HOLDINGS PTE. LTD.; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

CRAIG ROAD PROPERTY HOLDINGS PTE. LTD. seeks a hospitality professional to ensure guests have exceptional experiences and to communicate all restaurant offerings. You will excel in suggesting selections, stay organized, and deliver service with enthusiasm and professionalism.

Responsibilities include handling reservations, preparing stations, following SOPs, checking allergies, and guiding junior team members while contributing to a welcoming atmosphere and accurate guest checks.

Qualifications

• Experience in guest service and hospitality is preferred.
• Knowledge of wine and pouring processes is advantageous.
• Strong communication with colleagues and guests is essential.

Responsibilities

• Familiarize with reservations and activations for service.
• Prepare stations with tools for service and follow SOPs.
• Check guest allergies and manage guest experience with enthusiasm.
• Sell wine and demonstrate proficient pouring.
• Provide guidance to junior team members and assist supervisors.

Skills

Guest service

Wine knowledge

Communication

Job description

What do we expect of you

Reporting into the Floor Manager, you ensure that Mondrian guests have exceptional experiences. You are responsible for knowing and communicating all of the restaurants offerings. You are skilled at the art of suggestion. You care about people and it shows in how you deliver service. You are a skilled communicator to both colleagues and guests alike. You are well organized and work clean. You are composed under pressure, well-groomed and are enthusiastic. Your ability to spread joy is paramount.

How your day looks:

• Get familiar with daily reservations and activations
• Prepare stations with tools for service
• Participate in service following established SOP’s
• Check with guests on food allergies
• Manage guest experience with gusto
• Sell wine and be familiar with pouring processes
• Manage guest checksChat guests and serve as an expert in your craft and community
• Consistently vibe check room and communicate with supervisors
• Periodic inventory count service ware
• Provide guidance and mentorship to junior team members

How do you deliver this?

• Tell It Like It Is- Be authentic, honest, direct, sincere & professional.
• Build Rapport – Be engaging, reliable, thoughtful, helpful, energetic & empathetic.
• Gain Trust- Be dependable, deliver on promises, take ownership & follow through.
• Play To Win – Be original, bold, cutting edge and decisive.
• Right Here, Right Now – Be attentive, meticulous, determined & impressive.