F&B Operations Leader: Multi-Outlet Growth & Profit

GMP RECRUITMENT SERVICES (S) PTE LTD; Singapore; On-site; SGD 180,000 - 240,000; Full time

Benefits offered by this job

Career development

Staff discounts

Annual leave

Annual performance bonus

Birthday vouchers

Medical benefits

Overseas training

Job summary

GMP RECRUITMENT SERVICES (S) PTE LTD is seeking a seasoned General Manager to oversee daily operations across multiple F&B outlets in Singapore. You will develop and implement strategies to boost outlet performance, profitability, and guest satisfaction while leading budgeting, cost control and forecasting.

You will manage and mentor outlet managers and operations teams to deliver service excellence, ensuring compliance with safety and licensing requirements.

Qualifications

• 8–10 years in F&B or hospitality with at least 3 years in a General Manager or senior leadership role.
• Experience managing multi-outlet or multi-unit F&B operations.
• Strong leadership, interpersonal, communication and decision-making skills.
• Sound commercial knowledge, with budgeting, cost management and performance analysis.
• Strong understanding of Singapore's F&B market and customer trends.
• Ability to perform effectively in a fast-paced and operationally demanding environment.
• Proficiency in Mandarin or Korean is an advantage, as the role may involve communication with Mandarin- or Korean-speaking customers and stakeholders.

Responsibilities

• Oversee daily operations across multiple F&B outlets.
• Develop and implement strategies to improve outlet performance, profitability and guest satisfaction. Lead budgeting, cost control and financial forecasting.
• Manage, train and inspire outlet managers and operations teams to deliver service excellence.
• Ensure compliance with all applicable food safety, workplace safety, hygiene and licensing requirements.
• Monitor purchasing, inventory and vendor relationships to improve efficiency and cost-effectiveness.
• Collaborate with internal and external stakeholders to support business growth and operational consistency.
• Review operational and financial reports, identify areas for improvement and implement corrective actions.
• Support new outlet openings, menu launches, promotions and service-enhancement initiatives.

Skills

Leadership

Interpersonal skills

Communication

Decision-making

Budgeting

Cost management

Performance analysis

Market knowledge

Fast-paced environment

Mandarin or Korean (advantage)

Job description

GMP RECRUITMENT SERVICES (S) PTE LTD is seeking a seasoned General Manager to oversee daily operations across multiple F&B outlets in Singapore. You will develop and implement strategies to boost outlet performance, profitability, and guest satisfaction while leading budgeting, cost control and forecasting.

You will manage and mentor outlet managers and operations teams to deliver service excellence, ensuring compliance with safety and licensing requirements.