F&B Operations Leader: Grow Sales & Guest Experience

joyous circle entertainment pte. ltd.; Singapore; On-site; SGD 70,000 - 120,000; Full time

Job summary

joyous circle entertainment pte. ltd. is seeking an experienced F&B Operations Manager to drive the performance of a standalone outlet in Singapore. You will lead the team, manage costs, and ensure exceptional service to maximise sales and profitability.

Responsibilities include SOP development, inventory control, vendor management, and data-driven improvements to deliver steady outlet growth and high customer satisfaction.

Qualifications

• Minimum 5 years of F&B operations management experience.
• Proven track record in manpower planning, vendor negotiation and cost optimisation.
• Ability to analyse operational data and propose improvements.
• Strong leadership skills.

Responsibilities

• Lead and manage the F&B outlet team to achieve sales and profitability targets.
• Develop and maintain SOPs to ensure consistent service quality.
• Analyse operational data to identify opportunities and implement improvements.
• Control food and operating costs through budgeting and monitoring.
• Conduct regular inventory audits to reduce waste.
• Manage vendor relationships for timely supply and quality.
• Resolve escalated customer concerns to maintain satisfaction.
• Execute revenue enhancement and operational improvement initiatives.

Skills

Leadership

Manpower planning

Vendor negotiation

Cost optimisation

Data analysis

Job description

joyous circle entertainment pte. ltd. is seeking an experienced F&B Operations Manager to drive the performance of a standalone outlet in Singapore. You will lead the team, manage costs, and ensure exceptional service to maximise sales and profitability.

Responsibilities include SOP development, inventory control, vendor management, and data-driven improvements to deliver steady outlet growth and high customer satisfaction.