F&B Operation Assistant Manager / Manager #79464

ANRADUS PTE. LTD.; Singapore; On-site; SGD 45,700 - 54,739; Full time

Job summary

ANRADUS PTE. LTD. in Singapore is looking for an F&B Operation Assistant Manager/Manager to oversee restaurant operations. The role includes training staff, maintaining service standards, and ensuring customer satisfaction.

Qualified candidates should have at least 2 years of experience in the F&B industry and hold a food hygiene certificate. The position offers a permanent contract with a salary of up to SGD 4500 plus performance bonus, and requires weekend and holiday work.

Qualifications

• Min. 2 years of working experience in the F&B industry.
• Good personal hygiene practices are essential.
• Comfortable working during weekends and public holidays.

Responsibilities

• Train and supervise restaurant staff to ensure high service standards.
• Maintain a clean and safe store environment.
• Oversee food presentation and compliance with health regulations.
• Interact with customers for feedback and handle complaints.

Skills

Customer service

Food safety regulations

Team supervision

Inventory management

Education

Food hygiene certificate

Job description

Job Description

• Industry/ Organization Type: Japanese Retail and F&B Industry
• Position Title: F&B Operation Assistant Manager / Manager
• Working Location: West – West Coast (Nearest MRT: Clementi)
• Working Hours: 5.5 days, 11.30 am-10pm – 48 hours
• Salary Package: Gross Up to SGD 4500 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Train and supervise restaurant staff to ensure exceptional service standards are consistently met.
• Maintain a clean, safe, and well-kept store environment at all times.
• Create and uphold a pleasant and welcoming atmosphere for all diners.
• Oversee food presentation and supermarket product displays to ensure compliance with food safety and health regulations.
• Interact with dining customers to gather feedback on food quality and service experience.
• Review customer feedback and implement improvements to enhance overall service quality.
• Handle customer complaints promptly and professionally, ensuring satisfactory resolutions.
• Report any incidents, accidents, complaints, or significant customer feedback to the appropriate superior.
• Perform cashier duties as required.
• Place purchase orders with suppliers to maintain adequate inventory.
• Prepare and manage the duty roster for the service team.
• Support daily operations to ensure smooth and efficient service flow.
• Monitor supermarket inventory levels, ensuring all essential products and restaurant supplies are adequately stocked.
• Ensure supermarket shelves are well-stocked, product displays are neat and attractive, correctly priced, and safely arranged.

Qualifications

• Min.2 year of working experience in the F&B industry
• Have good personal hygiene practices
• Must have food hygiene certificate
• Maintain quality, excellent service & cleanliness at all times
• Comfortable to work during weekend and public holiday