F&B General Manager - Lead Service & Quality Excellence

FUTURE EMPLOYMENT PTE. LTD.; Singapore; On-site; SGD 45,000 - 70,000; Full time

Job summary

FUTURE EMPLOYMENT PTE. LTD. is seeking a capable Restaurant Manager to lead our F&B operation in Singapore.

You will direct front-of-house teams to deliver exceptional service and oversee complaints, quality checks, vendor research, and staff performance feedback. The role requires strong hospitality skills, a focus on quality, and the ability to improve efficiency while controlling costs. Some responsibilities may include working evenings, weekends, and holidays and leveraging wine knowledge to

Qualifications

• Proven work experience as a Restaurant Manager.
• Hospitality and leadership skills with passion for customer satisfaction.
• Willing to work evenings, weekends, and holidays as required.
• Ability to speak Korean language would be an advantage.

Responsibilities

• Lead and motivate a team of front-of-house staff to deliver outstanding customer service.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Appraise staff performance and provide feedback to improve productivity.
• Analyze sales data and member feedback to identify opportunities for improvement.
• Ensure compliance with hygiene and safety regulations.
• Manage restaurant's good image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.
• Train new and current employees on proper customer service practices.

Skills

Restaurant management

Leadership

Customer service

Staff training

Attention to detail

Job description

FUTURE EMPLOYMENT PTE. LTD. is seeking a capable Restaurant Manager to lead our F&B operation in Singapore.

You will direct front-of-house teams to deliver exceptional service and oversee complaints, quality checks, vendor research, and staff performance feedback. The role requires strong hospitality skills, a focus on quality, and the ability to improve efficiency while controlling costs. Some responsibilities may include working evenings, weekends, and holidays and leveraging wine knowledge to