F&B Executive

KF SG PTE. LTD.; Singapore; On-site; SGD 40,000 - 70,000; Full time

Benefits offered by this job

Fast track career growth

Attractive Salary and Benefits package

Annual Leave

Sick Leave

Medical benefits

Uniforms

On-job training provided

Vibrant working environment

Job summary

KF SG PTE. LTD. in Singapore is seeking an experienced outlet operations leader to oversee food and beverage preparation, service, and staff performance in a fast-paced environment.

You will manage daily operations, stock levels, cash handling, compliance with health and safety, and drive sales through exceptional guest service. Join a vibrant team with on‑the‑job training and a supportive culture that emphasises growth and retention.

Responsibilities

• Oversee and optimize preparation and serving of all food, toast, and beverages in line with SOPs.
• Lead by example to deliver exceptional customer service.
• Streamline and manage order taking via POS systems for efficient, accurate service.
• Train staff to upsell menu items and promotions to boost sales.
• Resolve customer complaints and provide feedback to management for improvement.
• Provide active supervision of daily operations including cashiering, opening/closing, and stock-taking.
• Liaise with internal teams for inventory levels and timely ordering.
• Ensure all licenses and posters are displayed or renewed on time.
• Prepare end-of-day reports including sales summaries and petty cash usage.
• Conduct outlet inspections and support HR in staff engagement and retention.
• Resolve POS-related issues and participate in meetings to drive workflow improvements and targets.

Job description

Your Key Duties and Responsibilities are:

Food and Beverage Preparation & Service

• Oversee and optimize the preparation and serving of all food, toast, and beverages, ensuring strict compliance with company SOPs, health and safety standards


• Lead by example in extending exceptional customer service


• Streamline and manage order taking via POS systems, ensuring efficient and accurate service delivery


• Empower and train staff to proactively recommend menu items and ongoing promotions, enhancing the customer experience and driving sales


• Effectively resolve customer complaints and provide feedback to the management team for continuous operational improvement

Operational Management

• Provide active supervision and strategic oversight of daily operations, including cashiering, order taking, opening/closing procedures, and stock-taking


• Liaise closely with internal team for inventory stock levels and ensure timely placing of orders


• Ensure all required business licenses and posters are displayed or renewed on time


• Prepare comprehensive end-of-day reports, including sales summaries and petty cash usage


• Conduct routine outlet inspections, monitor overall outlet performance & compliance, acting as point of contact between HR and staff


• Support company culture by cultivating positive and engaging internal relationships, fostering a vibrant work environment, encouraging professional growth and contributing to staff retention


• Resolve operational issues promptly, including handling all POS related concerns


• Actively participate in meetings, bring up new ideas or suggestions, and effectively implement workflow procedures based on Management’s direction to meet sales targets and contribute to outlet profitability, including cost control

Outlet Maintenance & Hygiene

• Oversee general housekeeping of the outlet, including the washing of workstations, cups, and accessories


• Coordinate minor maintenance needs of the outlet, ensuring minimal disruption to operations and a well-maintained environment


• Uphold and enforce stringent adherence to all health, safety, and sanitation guidelines to maintain impeccable hygiene standards

Execute all duties related to the role with due diligence, ownership, and integrity

What we can provide for you

• Fast track career growth


• Attractive Salary and Benefits package


• Annual Leave, Sick Leave


• Medical benefits


• Uniforms


• On-job training provided


• Vibrant working environment