F&B Service Captain — Guest Experience Leader

Kempinski Hotels SA; Singapore; Presencial; SGD 36.000 - 51.000; Jornada completa

Descripción de la vacante

Kempinski Hotels SA in Singapore is seeking a Food & Beverage Captain to lead service in the assigned outlet, ensuring courteous, professional, and efficient hospitality aligned with the hotel’s standards.

You will lead the service, take orders, serve food and beverages, and support guests while supervising the team, inventory, and cash handling. Emphasis on HACCP and safety policies ensures top-quality guest experiences.

Formación

• Warm, pleasant, friendly and confident, with good interpersonal skills.
• Possess good command of English.
• Ideally you will have at least 1 year in a similar role within a restaurant/cafe environment.
• Familiar with HACCP requirements
• Knowledge of Health and Safety rules and procedures

Responsabilidades

• Recommend, take order, and serve food and beverages to customers.
• Answer guest questions and handle guest requests in a polite and efficient manner.
• Connecting with customers to build a loyal customer base.
• Inventory monitoring and waste management and reduction.
• Cashiering duties, outlet opening and closing procedures.
• Do routine cleaning and maintain cleanliness of workstation.
• Follow food and beverage safety and hygiene policies and procedures.
• Lead the service and act as a role model to the team.
• Ensure a flawless service to the highest standards and as required by the department and the hotel.
• Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.

Conocimientos

Interpersonal skills

English language

Customer service

Leadership

Descripción del empleo

Kempinski Hotels SA in Singapore is seeking a Food & Beverage Captain to lead service in the assigned outlet, ensuring courteous, professional, and efficient hospitality aligned with the hotel’s standards.

You will lead the service, take orders, serve food and beverages, and support guests while supervising the team, inventory, and cash handling. Emphasis on HACCP and safety policies ensures top-quality guest experiences.