Export LCL Coordination Specialist

Stafflink Services Pte Ltd; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

Stafflink Services Pte Ltd in Singapore is hiring for a hands-on export LCL consolidation role within a global shipping and logistics setup. You will support export customers from booking through sailing, coordinating with carriers, warehouses and internal teams.

The ideal candidate has hands-on experience in export LCL consolidation, knowledge of ocean/air freight customer service, and good English. Proficiency in MS Office and strong coordination skills are essential.

Qualifications

• Hands-on experience with export LCL consolidation.
• Experience in ocean freight or air freight customer service is advantageous.
• Familiarity with NVOCC operations is helpful.
• Strong written and spoken English.
• Proficiency in Microsoft Office.
• Excellent follow-up and coordination skills to manage multiple shipments and deadlines.

Responsibilities

• Respond to local and overseas customer enquiries about rates, bookings and shipment status.
• Prepare bookings and confirm sailings; monitor shipments through to cargo arrival.
• Arrange export bookings and follow up with carriers on container status.
• Coordinate with warehouses and transporters on container movements, vessel changes and departure updates.
• Prepare railing instructions and follow up with shippers on package discrepancies.
• Ensure shipping documents are complete and submitted within required timelines.
• Work with sales and documentation teams to resolve issues and support customers.
• Follow agreed SOPs and workflows, while helping maintain customer service, quotations, shipment volumes and trade lanes.

Skills

Export LCL consolidation

Ocean/air freight customer service

NVOCC operations

English communication

Coordination

MS Office

Tools

MS Office

Job description

Stafflink Services Pte Ltd in Singapore is hiring for a hands-on export LCL consolidation role within a global shipping and logistics setup. You will support export customers from booking through sailing, coordinating with carriers, warehouses and internal teams.

The ideal candidate has hands-on experience in export LCL consolidation, knowledge of ocean/air freight customer service, and good English. Proficiency in MS Office and strong coordination skills are essential.