Executive, Training Content Creation

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Marina Bay Sands is seeking an energetic Training Content Specialist to develop and enhance training content, including workbooks and decks, aligned with HTQA standards and brand guidelines.

You will assist in creating learner-friendly eLearning materials, support testing and readiness checks, and contribute to internal event content and post-production for training media. Weekend shifts may be required to support events.

Qualifications

• Education minimum GCE O Level.
• Diploma in Communications, Media, Design, Training, Hospitality, or related discipline is an advantage.
• 1–3 years of experience in content creation, learning support, communications, or related roles (hospitality or service environment preferred).
• Working knowledge of Microsoft Office (PowerPoint, Word, Excel).
• Experience supporting digital learning and/or basic multimedia editing is an advantage.
• Be ready to work on weekends and public holidays when required (e.g., events/operational needs).

Responsibilities

• Content Development: develop and enhance training content such as workbooks, job aids, posters and presentation decks aligned with HTQA standards and brand guidelines.
• eLearning & Digital Learning Support: assist with outlines, storyboards, basic interactions, content formatting and readiness checks before launch.
• Video, Photography & Event Content Support: support internal event coverage and media needs, including simple post-production and captions.
• Administrative, Coordination & Ad‑Hoc Support: scheduling, document management, version control and workflow tracking, meeting preparation and follow-ups.

Skills

Microsoft Office

English proficiency

Guest relations

Planning & execution

Team player

Can-do attitude

Independent work

Education

Diploma in Communications, Media, Design, Training, Hospitality

GCE O Level

Tools

PowerPoint

Word

Excel

Job description

JOB SCOPE

• Content Development (Learning & Performance Support)
  • Support and enhance training content such as workbooks, job aids, posters, campaign materials, and presentation decks aligned with HTQA standards and brand guidelines.
  • Support conversion of operational and service standards into clear, learner-friendly content with strong structure, tone, and usability.
• eLearning & Digital Learning Support
  • Support development of eLearning modules (including outlines, storyboards, basic interactions, and content formatting) in collaboration with trainers and/or digital learning leads.
  • Assist with testing, proofreading, version control, and readiness checks prior to launch.
  • Support learner communications and administrative updates (e.g., schedules, instructions, basic troubleshooting guidance where applicable).
• Video, Photography & Event Content Support
  • Provide support for internal event coverage and training-related media needs, including basic production coordination, footage management, and post-production support (e.g., editing, captions, simple motion graphics where applicable).
  • Support video content developed for training or internal engagement initiatives, ensuring consistency in messaging and brand presentation.
• Administrative, Coordination & Ad‑Hoc Support
  • Provide administrative and coordination support for training content projects, including scheduling, document management, version control, and workflow tracking.
  • Support project and delivery readiness by assisting with meeting preparation, follow‑ups, approvals coordination, and basic reporting or documentation.
  • Undertake ad‑hoc and operational support tasks as required to support team priorities, peak periods, and business needs.

Employee Engagement and Experience

Uphold and embrace the highest standards as a Marina Bay Sands TM by embracing the brand and service culture. Comply and follow Marina Bay Sands Workplace Safety and Health Policy practices, policies and guidelines. Self – motivation for continuous learning and development. Create a pleasant working environment that inspires the team and cultivate OneMBS culture. Actively participate in departmental meetings as required. Prepare reports (daily/weekly/monthly) as stipulated by management. Review systems and processes for workflow and productivity improvement. Contribute ideas and cooperate in the execution of on-going initiatives Support Sands Cares and Sustainability programs. Perform any other duties and responsibilities as and when assigned by Management.

JOB REQUIREMENTS

Education Minimum GCE O Level. Diploma in Communications, Media, Design, Training, Hospitality, or related discipline is an advantage.

Required Experience 1–3 years of experience in content creation, learning support, communications, or related roles (hospitality or service environment preferred). Working knowledge of Microsoft Office (PowerPoint, Word, Excel). Experience supporting digital learning and/or basic multimedia editing is an advantage. Be ready to work on weekends and public holidays when required (e.g., events/operational needs).

Competencies

• Capable to use Microsoft Office applications and presentation skills
• Having a good command of spoken and written English, and any additional language is an advantage.
• Pays attention to details and have strong customer service skills
• Make sensible decisions whenever required. Mature, meticulous, resourceful, organized, and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and "Can Do" attitude and mindset.
• Good guest relation and problem-solving skills
• Good planning and execution skills

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.

Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands has stood as an architectural marvel and the crown jewel in Singapore’s skyline. Home to the world's most spectacular rooftop infinity pool and approximately 1,850 rooms and suites, the integrated resort offers exceptional dining, retail, and entertainment choices, complete with a year-round calendar of signature events and festivals.

As one of the largest players in hospitality, Marina Bay Sands is dedicated to being a good corporate citizen to serve its people, communities and environment. It drives social impact through its community engagement programme, Sands Cares, and leads environmental stewardship through its global sustainability programme, Sands ECO360. The integrated resort has been recognised locally and internationally, receiving over 1,000 awards and accolades to date. Marina Bay Sands is the largest hotel in Singapore to be certified to the Global Sustainable Tourism Council Industry Criteria for Hotels and Accommodations, while Expo & Convention has been named Venue of the Year at the Singapore MICE Awards for two consecutive years.