Content Specialist, Training Content Creation

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 42,000 - 70,000; Full time

Job summary

Marina Bay Sands is seeking a Content Specialist to craft high-quality training content, including eLearning modules, workbooks, and videos, and to tailor PowerPoint presentations with the training team. The role also involves copywriting for training initiatives, with strong attention to detail and creativity.

Weekend work may be required. The position requires a Bachelor’s degree in Communications/Marketing/Education or related field and 2–3 years’ content creation or instructional design

Qualifications

• Bachelor’s degree required in relevant field.
• Minimum 2-3 years of content creation or instructional design experience in hospitality or luxury industries.

Responsibilities

• Develop department-specific eLearning content, including workbooks, video scripts, and related training materials.
• Collaborate with the training team to customize and format PowerPoint content that meets department needs and brand standards.
• Participate in the creation of the luxury service awareness campaign, contributing ideas and content to promote service excellence.
• Provide copywriting support across projects, ensuring that all content is clear, consistent, and aligned with brand standards.

Skills

Strong written communication

Attention to detail

Collaboration

Creativity

Education

Bachelor’s degree in Communication, Marketing, Education, or related field

Tools

Microsoft PowerPoint

eLearning software

Video editing

Job description

WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. The Content Specialist will be responsible for creating high-quality, tailored training content to support luxury service standards across departments. This role focuses on developing eLearning modules, workbooks, and videos, as well as customizing PowerPoint presentations in collaboration with the training team. The Content Specialist also supports various copywriting needs, producing clear, engaging, and brand-aligned content for training initiatives. The position requires a keen attention to detail and creativity in content delivery.

Job Responsibilities

• Develop department-specific eLearning content, including workbooks, video scripts, and related training materials.
• Collaborate with the training team to customize and format PowerPoint content that meets department needs and brand standards.
• Participate in the creation of the luxury service awareness campaign, contributing ideas and content to promote service excellence.
• Provide copywriting support across projects, ensuring that all content is clear, consistent, and aligned with brand standards.

Job Requirements Education & Certification

• Bachelor’s degree in Communication, Marketing, Education, or in a related field.
• Minimum of 2-3 years of experience in content creation, instructional design, or similar roles within hospitality or luxury industries.

Experience

• Minimum of 2-3 years of experience in content creation, instructional design, or similar roles within hospitality or luxury industries.
• Proficiency in content creation tools, eLearning software, and Microsoft PowerPoint.
• Experience in video creation or editing is a plus.
• Be ready to work on weekends, public holidays

Other Prerequisites

• Communication: Strong written communication skills, with an emphasis on clarity, brand alignment, and engagement.
• Attention to Detail: High attention to detail in content creation, ensuring accuracy and adherence to brand standards.
• Collaboration: Effective team player, with the ability to work closely with the training team and adapt content as needed.
• Adaptability: Ability to create a variety of content types, including eLearning modules, workbooks, and presentations.
• Creativity: A creative approach to content development, with a focus on engaging and memorable training materials.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.

Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands has stood as an architectural marvel and the crown jewel in Singapore’s skyline.

Home to the world's most spectacular rooftop infinity pool and approximately 1,850 rooms and suites, the integrated resort offers exceptional dining, retail, and entertainment choices, complete with a year-round calendar of signature events and festivals.

As one of the largest players in hospitality, Marina Bay Sands is dedicated to being a good corporate citizen to serve its people, communities and environment.

It drives social impact through its community engagement programme, Sands Cares, and leads environmental stewardship through its global sustainability programme, Sands ECO360.

The integrated resort has been recognised locally and internationally, receiving over 1,000 awards and accolades to date.

Marina Bay Sands is the largest hotel in Singapore to be certified to the Global Sustainable Tourism Council Industry Criteria for Hotels and Accommodations, while Expo & Convention has been named Venue of the Year at the Singapore MICE Awards for two consecutive years.