Executive, Student Recruitment

The Chronicle Of Higher Education, Inc.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

Embry-Riddle Aeronautical University in Singapore seeks an Executive, Student Recruitment to engage with prospective students and families, promoting the university's offerings. Responsibilities include building relationships, conducting campus tours, and supporting marketing strategies. Candidates should have a Bachelor’s degree, 1 to 3 years of experience, and be willing to travel. Proficiency in CRM systems and strong communication skills are essential. This role is integral in meeting enrollment goals and maintaining relations with stakeholders.

Qualifications

• At least a Bachelor’s degree in any field.
• 1 to 3 years of work-related experience.
• Must be willing to travel approximately 50% of the time.

Responsibilities

• Engage with prospective students and answer queries.
• Support marketing & outreach strategy development.
• Conduct campus tours for prospective students.

Skills

Verbal communication skills

Written communication skills

Customer-centric approach

CRM system proficiency

Education

Bachelor’s degree

Tools

CRM systems

Job description

Job Description

Discover Your Future with Embry-Riddle Aeronautical University! Embry-Riddle: A Global Leader in Aviation and Aerospace. With vibrant campuses in Daytona Beach, FL and Prescott, AZ, plus a worldwide network across approximately 120 locations, Embry-Riddle stands as the world’s largest aviation and aerospace university. For over 95 years, we've been pioneering education in STEM fields, serving over 11,600 residential students and 19,200 globally in the 2023-24 academic year with cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space.

The Opportunity

Our Singapore office, ERAU Asia, is looking for an individual with a dynamic personality who loves to speak in public and engage with large audiences to fill the role of the Executive, Student Recruitment. The Student Recruitment Executive leverages these innate skills to represent and promote ERAU Asia in a variety of forums, build relationships with prospective students, families, counsellors and consultants, and fulfil the recruitment plan to meet enrollment goals. The Executive maintains continuous contact with prospective students during the application and admissions process and stays current on industry and campus news. The Student Recruitment Executive at ERAU Asia is the largest knowledge base for all things related to ERAU Asia.

Responsibilities

• Actively engage with prospective students in various communication channels; build relationships with students, parents and counsellors, answer their queries related to academic programs, admission criteria, financial aid, campus life and more.
• Support the Assistant Director for Student Recruitment in the development of student recruitment marketing & outreach strategy, measure progress and provide reports to the team.
• Leverage on CRM system to maintain prospects and proactively reach out to prospective students to follow up on interest, monitor progress and achieve established KPIs and demonstrate positive ROI on recruitment events.
• Conduct campus tours for prospective students and families, showcasing the university’s facilities and student life; coordinate and participate in all local and international student recruitment related events, including but not limited to logistics arrangement, coordination with organizing parties and setting up the booth.
• Conduct and/or support in pre-course counselling for prospective students and work with the Office of Admissions to follow up on outstanding applications; maintain accurate student interactions and records in the CRM system.
• Work closely with the Office of Admissions to monitor prospect progression and meet enrollment targets by converting leads into matriculations.
• Manage and maintain the accuracy and quantity of marketing and recruitment collateral. This includes, but is not limited to banners, pamphlets and posters.

Qualifications

• At least a Bachelor’s degree in any field.
• 1 to 3 years of work-related experience.
• Must be willing to travel approximately 50% of the time.
• Must be able to accommodate some night and/or weekend work.
• Proficient in using CRM systems and database.
• Prior experience engaging with overseas education partners is preferred.
• Possess excellent verbal and written communication skills.
• Strong proficiency in English is essential to the role.
• Customer-centric, enjoy meeting and speaking with people.
• Ability to work independently or as a team player.