Manager, International Student Recruitment

Kaplan Singapore; Singapore; Hybrid; SGD 60,000 - 100,000; Full time

Job summary

Kaplan Singapore is seeking a Manager, International Recruitment to drive enrollment and revenue across assigned markets. You will lead sales initiatives, manage agents, and build partnerships with institutions to expand recruitment opportunities.

You will oversee in-country representatives, ensuring KPI attainment, coaching performance, and adherence to EduTrust standards while delivering quality support to prospective students. Hybrid work arrangement is offered.

Qualifications

• Minimum a Diploma; Bachelor’s Degree preferred.
• Minimum 2 years in PEI or sales.
• Familiarity with EduTrust (Criterion 3) is a plus.
• Track record of achieving sales and revenue targets.
• Strong relationships with agents, partners and students.
• Fluent in English (spoken and written).
• Second language relevant to markets is desirable.

Responsibilities

• Drive enrollment and revenue targets by leading sales efforts and agent management.
• Identify articulation agreements to enhance recruitment outcomes.
• Build and sustain relationships with recruitment agents and external partners.
• Ensure compliance with regulatory standards and deliver quality support to prospective students.
• Oversee in-country representatives and ensure accountability to KPIs and targets.
• Coach in-country representatives through performance reviews and continuous improvement.

Skills

Sales targets

Agent management

Stakeholder relations

Education compliance

English proficiency

Education

Bachelor’s degree preferred

Job description

THE ROLE: Manager, International Recruitment

• Drive enrollment and revenue targets for assigned markets by leading sales efforts and agent management.
• Identify and support articulation agreements with institutions to enhance recruitment outcomes.
• Build and sustain relationships with recruitment agents and external partners.
• Ensure compliance with regulatory standards and deliver quality support to prospective students.
• Oversee and manage in-country representatives across assigned markets, ensuring accountability to agreed KPIs and recruitment targets.
• Coach and direct in-country representatives through regular performance reviews, driving continuous improvement against enrolment.

Key Responsibilities:

• Execute and implement market-specific recruitment strategies to achieve enrollment and revenue goals.
• Manage and train recruitment agents, ensuring adherence to Kaplan’s Agent Contract and Code of Conduct.
• Identify and establish new articulation agreements with institutions to expand recruitment opportunities.
• Collaborate with agents and stakeholders to execute successful promotional events and campaigns.
• Track and monitor enrollment progress, providing regular updates and actionable insights to line manager.
• Oversee budget management for marketing and travel, ensuring alignment with financial targets.
• Foster relationships with external partners, such as accommodation providers, to enhance student experiences.
• Supervise and guide in-country representatives, setting clear performance expectations and holding them accountable to agreed KPIs and enrollment targets.
• Conduct regular performance reviews with in-country representatives, identifying gaps and implementing corrective actions to sustain recruitment momentum.
• Ensure compliance with EduTrust standards and resolve any non-compliance issues proactively.

Qualifications:

• Minimum a recognized Diploma (Bachelor’s Degree preferred).
• Minimum of 2 years of experience in the Private Education Industry (PEI) or sales.
• Familiarity with EduTrust (Criterion 3) and Agent Management System is an added advantage.
• Track record of achieving sales and revenue targets in competitive international markets
• Skilled in building and maintaining strong relationships with agents, institutional partners, and students
• Fluency in English (spoken and written) is required.
• Due to the nature of the job where liaising with overseas agents are crucial, proficiency in a second language relevant to assigned markets will be highly desirable.

Other Information:

• Working Hours: Monday to Friday, 9am to 6pm.
• Work Arrangements: Hybrid (Blend of in-office and remote work)