Executive / Senior Executive (Hiring), Boarding and Development Services Branch,

Ministry of Home Affairs; Singapore; On-site; SGD 45,000 - 70,000; Full time

Job summary

Ministry of Home Affairs in Singapore is seeking a candidate to manage recruitment and in-service appointment activities, partnering with stakeholders to ensure timely processing of appointments and maintain service excellence.

You will support efficient hiring processes, contribute to process improvements, and leverage technology and data to enhance delivery, while helping achieve recruitment KPIs in a dynamic government environment.

Qualifications

• Meticulous and organised with strong attention to detail.
• Able to manage multiple priorities in a fast-paced environment.
• Strong interpersonal and communication skills with stakeholders.
• Service-oriented and committed to delivering a positive candidate and stakeholder experience.
• Good analytical, problem-solving, and critical thinking skills.
• Comfortable working with data, systems, and digital technologies.
• Proficient in Microsoft Office, especially Excel and Word.
• Knowledge of data visualisation tools would be an advantage.
• Prior experience in HR, recruitment, operations, customer service, or administration would be advantageous.
• Able to work independently while contributing as a team member.
• Demonstrates initiative and ownership of responsibilities.
• Positive attitude and strong learning agility.
• Adaptable and resilient in a dynamic environment.
• Embraces innovation and technology to improve processes.
• Willingness to learn and share knowledge with colleagues.
• Committed to delivering quality service and achieving results.

Responsibilities

• Manage a broad range of recruitment and in-service appointment activities.
• Support workforce acquisition by partnering with stakeholders and ensuring timely processing of appointments.
• Maintain service excellence and support efficient hiring processes.
• Contribute to process improvements and leverage technology and data to enhance service delivery.
• Support achievement of recruitment KPIs.

Skills

Detail-oriented

Multitasking

Communication

Customer service

Analytical thinking

Data mindset

Excel

Word

Data visualization tools

HR experience

Independence

Team player

Tools

Excel

Word

Data viz tools

Job description

What the role is:

This role is part of MHA’s Civilian Generalist career track. Learn more: https://go.gov.sg/civiliangeneralistThe Ministry of Home Affairs (MHA) aspires to be a world-class organisation in delivering safety and security for our people. In pursuing our mission to make Singapore our safe and secure best home, we remain constant and true to our core values of Honour and Unity.The HR Services Centre (HRSC) under the Human Resource Division of MHA HQ, provides key HR services for MHA’s workforce. There are six branches in HRSC. This post is under the Boarding and Development Services Branch, which oversees hiring, exit and development admin services in MHA.

What you will be working on:

The job holder manages a broad range of recruitment and in-service appointment activities. S/he plays a key role in supporting workforce acquisition efforts by partnering stakeholders, ensuring timely and accurate processing of appointments, maintaining service excellence, and supporting efficient hiring processes. The job holder will also contribute to process improvements, leverage technology and data to enhance service delivery, and support the achievement of recruitment KPIs.

What we are looking for:

• Meticulous and organised individual with strong attention to detail.
• Able to manage multiple priorities and work effectively in a fast-paced environment.
• Strong interpersonal and communication skills, with the ability to build effective working relationships with stakeholders.
• Service-oriented and committed to delivering a positive candidate and stakeholder experience.
• Good analytical, problem-solving, and critical thinking skills.
• Comfortable working with data, systems, and digital technologies.
• Proficient in Microsoft Office applications, particularly Excel and Word.
• Knowledge of data visualisation tools, macros, or other automation tools would be an advantage but not a must.
• Prior experience in Human Resource, recruitment, operations, customer service, or administration would be advantageous.
• Able to work independently while contributing effectively as a team member.
• Demonstrates initiative and takes ownership of responsibilities.
• Possesses a positive attitude and strong learning agility.
• Adaptable and resilient in a dynamic operating environment.
• Embraces innovation and technology to improve work processes.
• Willingness to learn and share knowledge with fellow colleagues.
• Committed to delivering quality service and achieving results.

All new appointees will be appointed on a two-year contract in the first instance. We wish to inform that only shortlisted candidates will be notified within 30 days upon closing of the advertisement.

About Ministry of Home Affairs

We work as a team, in partnership with the community, to make Singapore our safe and secure Best Home.