Executive, Senior Care Division

PAP Community Foundation; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

PAP Community Foundation in Singapore seeks an ICCP Coordination Support role to streamline eldercare collaborations across partner providers under the ICCP model. You will coordinate stakeholder meetings, track actions, and help maintain clear roles and processes.

The role focuses on integrated senior care, standardised assessments like InterRAI, and timely MOH/AIC reporting. Strong communication and organisational skills are essential for success.

Qualifications

• Bachelor's degree or diploma in healthcare-related field.
• 2–3 years of eldercare or healthcare coordination experience.
• Experience supporting partnerships and stakeholder involvement.

Responsibilities

• Coordinate support to partner organisations to ensure clear roles and workflows.
• Facilitate group lead meetings and track actions/outcomes.
• Identify and resolve gaps in service delivery and improve collaboration.
• Assess resources and opportunities for pooled efforts across ICCP partners.
• Coordinate standardised care assessment tools like InterRAI.
• Assist in developing shared care plans for seniors.
• Support MOH and AIC reporting and funding applications.

Skills

Stakeholder coordination

Communication

Organisational skills

Multitasking

Microsoft Office

Education

Healthcare Management degree

Social Work degree

Gerontology degree

Tools

Microsoft Office

Job description

Key Responsibilities:

1. Support Coordination Between Partner Organisations:

• Aid in supporting partner organisations, including SCC, AAC, HPC+, and HT providers, to ensure roles, responsibilities, processes, and workflows are clear for the smooth implementation of services under the Integrated Community Care Provider (ICCP) Model
• Assist in coordinating and facilitating Group Lead meetings, ensuring that strategic directions and priorities are discussed and aligned. Help track actions and outcomes, ensuring the timely completion of tasks
• Support the identification and resolution of gaps in service delivery. Help coordinate efforts to ensure that all providers are working efficiently and collaborating effectively
• Help assess resources across partner organisations, and support the identification of opportunities for collaborative efforts or pooling of resources across ICCP partners
• Streamline and Enhance Service Delivery:
• Help ensure that seniors experience integrated and seamless care across providers by coordinating communication and logistics between partners
• Help manage the implementation of standardised care assessment tools, like InterRAI, across all partners to ensure consistent and holistic care for seniors
• Assist in the development of shared care plans for seniors, ensuring alignment among providers and that seniors needs are met comprehensively
• Reporting and Administrative Support:
• Support the team in ensuring the timely submission of quarterly progress reports and claims to the Ministry of Health (MOH) and the Agency for Integrated Care (AIC)
• Assist the Manager with administrative tasks related to liaising with MOH and AIC, including the submission of applications for funding and managing coordination processes
• Help track and monitor the completion of tasks and deliverables, ensuring that all activities are progressing as planned and in alignment with the broader goals
• Additional Responsibilities:
• Take on additional tasks and responsibilities as required by Manager, ICCP Coordination, ensuring the successful implementation and operation of the ICCP function in the sub-region

Job Holder Requirements and Qualifications:

• Qualification: Bachelor's degree or diploma from an accredited University or Polytechnic, preferably in Healthcare Management, Social Work, Gerontology, or related field
• Experience: At least 2-3 years of experience in eldercare or healthcare sector, preferably with exposure to healthcare coordination or supporting partnerships

Other Knowledge / Skills / Attributes:

• Good understanding of the senior care landscape and relevant industry regulations
• Excellent communication skills, both written and verbal
• Strong organisational and administrative skills
• Ability to support team efforts and foster a spirit of collaboration across diverse groups of stakeholders
• Comfortable working in a fast-paced environment and managing multiple tasks
• Possess a strong working knowledge of Microsoft Office applications