Executive Programme (TOUCH Caregivers Support 6 + 6 months)

TOUCH Community Services; Singapore; On-site; SGD 40,176 - 62,496; Full time

Job summary

TOUCH Community Services is hiring a Programme Executive in Singapore to work with caregivers, volunteers and stakeholders. The role focuses on delivering caregiver-centric programmes and services that bring peace of mind and freedom to live as aspired.

You will develop, implement and evaluate programmes for caregivers and families of older persons and those with special needs or mental health conditions, while fostering community and collaboration.

Qualifications

• Degree in any discipline.
• Prior training in WSQ ACLP 2.0 will be an added advantage.
• 1-2 years experience in working with Caregivers and families.
• Prior experience in programme management or working with caregivers will be an added advantage.
• Excellent verbal and written communication, problem solving and administration skills.
• Excellent programme planning and facilitation skills.

Responsibilities

• Plan, publicise and conduct caregiver support programmes (e.g., talks & workshops, Carer Lighthouse, Care Line).
• Facilitate talks, workshops and group programmes in a strength-based and caregiver-centric approach.
• Monitor attendance, collect feedback, and support impact evaluation to improve service quality.
• Foster a sense of community among caregivers through conducting peer support networks and social events.
• Serve as a first point of contact for caregivers, providing information, referrals, and empathetic listening via Care Line.
• Conduct outreach to raise awareness of available services through community events and partnerships.
• Maintain strong relationships with caregivers and work with caregivers to achieve their aspirations.
• Recruit, train, and engage volunteers to support programme delivery.
• Prepare reports and presentations to track programme effectiveness and inform improvements.
• Support grant applications and documentation for funding compliance.

Skills

Excellent verbal and written沟通

Problem solving

Administration skills

Programme planning

Facilitation skills

Education

Degree in any discipline

Job description

Job Summary

The TCG Programme Executive is responsible for working with caregivers towards peace of mind and freedom to live the life they aspire. This is done through partnership with caregivers, volunteers and internal/external stakeholders to deliver programmes and services in a caregiver-centric approach.

Scope of Caregivers Support: Provide support to caregivers and families of older persons, person with special needs and mental health conditions.

Principal Responsibilities and Duties

Programme development implementation and evaluation

• Plan, publicise and conduct caregiver support programmes (e.g., talks & workshops, Carer Lighthouse, Care Line).
• Facilitate talks, workshops and group programmes in a strength-based and caregiver-centric approach
• Monitor attendance, collect feedback, and support impact evaluation to improve service quality.
• Foster a sense of community among caregivers through conducting peer support networks and social events.
• Continuous learning with the team through regular review of programs.

Caregiver Engagement & Support

• Serve as a first point of contact for caregivers, providing information, referrals, and empathetic listening via Care Line.
• Conduct outreach to raise awareness of available services through community events and partnerships.
• Maintain strong relationships with caregivers and work with caregivers to achieve their aspirations

Volunteer & Stakeholders engagement

• Maintain strong relationships with community, volunteers and internal stakeholders to deliver suitable programmes for caregivers
• Liaise with corporate and school volunteers to implement ad-hoc events or regular activities for Caregivers.
• Collaborate with internal departments to achieve organizational goals.
• Recruit, train, and engage volunteers to support programme delivery.

Backbone support to team function

• Maintain knowledge resource of the team related to Caregiving e.g. Care Line resource library.
• Organize events for the team that contributes to team growth and bonding.
• Prepare reports and presentations to track programme effectiveness and inform improvements.
• Support grant applications and documentation for funding compliance.

Essential Qualifications

• Degree in any discipline.
• Prior training in WSQ ACLP 2.0 will be an added advantage
  Interested to improve Caregiving situation in Singapore.
• 1-2 years experience in working with Caregivers and families.
• Prior experience in programme management or working with caregivers will be an added advantage.
• Excellent verbal and written communication, problem solving and administration skills.
• Excellent programme planning and facilitation skills