Executive, Payroll Services

VITAL (Ministry of Finance); Singapore; On-site; SGD 39,000 - 67,000; Full time

Job summary

VITAL (Ministry of Finance) is seeking an Executive to join the Payroll Services team in Singapore. You will manage payroll and claims for service partners, including processing salaries, bonuses, AWS, and statutory contributions, with strict adherence to SOPs.

The role emphasizes accuracy, approvals by supervisors, and proactive customer service. Relevant payroll experience and strong analytical skills are essential for success in this government environment.

Qualifications

• 1–2 years of Payroll or Claims processing experience preferred.
• Courses in Business Administration, HR, Accountancy or Finance preferred.
• Strong judgement, analytical skills and attention to detail.
• Ability to work under pressure and meet timelines.
• Excellent written and verbal communication; works well in a team.
• Proficient MS Office; familiarity with data analytics/tools is a plus.

Responsibilities

• Handle payroll and claims processing for service partners with accuracy.
• Process salary components: salary, increments, bonuses, AWS, allowances, and statutory contributions.
• Manage exit-case payroll processing and related certifications/approvals.
• Ensure pay transactions are verified and approved by supervisor.
• Bill seconded officers for government agencies as required.
• Perform overpayment calculations and pursue recoveries promptly.
• Prepare Journals and Payment Vouchers per SOPs.
• Provide independent analysis and recommend actions to partners.
• Deliver timely, excellent customer service and address queries.
• Review processes and systems for efficiency improvements.
• Contribute to ad-hoc projects and tasks as assigned.

Skills

Payroll processing

Claims processing

Analytical skills

Attention to detail

Stakeholder management

Communication skills

Teamwork

IT savvy

Numerical aptitude

Education

Business Administration

Human Resource

Accountancy

Finance

Tools

SAP

Excel

Access

Macros

Power Query

VBA

Tableau

PowerBI

Job description

What The Role Is

We are seeking a highly motivated Executive to join our Payroll Services team. As a key member of our organisation, you will be responsible for managing and administering Payroll & Claims Services for our service partners.

What You Will Be Working On

• Payroll and claims for various government agencies using SAP system, ensuring accuracy and adherence to established policies and procedures
• Processing payroll, including payment of salary, annual increment, bonus, AWS, allowances and statutory contributions
• Process salaries of exit cases (including no-pay leave).
• Ensure that appropriate certification and approvals are in place.
• Ensure that all pay transactions are being verified and approved by Supervisor before being processed for payments.
• Billing of seconded officers for various government agencies
• Perform manual computations of overpayment cases and ensure recoveries are promptly followed up
• Process Journals and Payment Vouchers in accordance to Standard Operating Procedures (SOPs)
• Exercise independent analysis and judgement according to SOPs and recommend course of action when responding to Service Partners
• Provide excellent customer service and timely response to service partners to address their queries
• Conduct independent reviews of work processes and systems and recommend possible improvements to achieve greater efficiency and effectiveness
• Any other ad-hoc projects or tasks assigned by supervisors

What We Are Looking For

We are looking for individuals who are passionate to join us in transforming the delivery of Corporate Services for the Public Service. To be successful in the role, you should possess the following attributes and competencies:

• 1 to 2 years of Payroll or Claims processing experience is preferred; Candidates without relevant experience but possess good attitude and willingness to learn are welcome to apply
• Preferred Course of Studies in Business Administration or Human Resource or Accountancy or Finance
• Strong judgement and analytical skills
• Good attention to detail
• Ability to work under pressure and deliver within stipulated timelines
• Effective oral and written communication with good presentation skills
• Ability to work both independently and as part of a team
• Strong stakeholder management and customer service skills
• Logical and Critical thinking abilities
• Strong numerical aptitude
• IT savvy with excellent grasp of Microsoft Office and strong appreciation for current and upcoming technologies such as Robotic Process Automation (RPA), data analytics, artificial intelligence and other tools (e.g. Access, Macros, Power Query, VBA, Tableu, PowerBI) will be advantageous
• Knowledge of HR/Payroll software (Excelity Payroll, Workday, SAP) will be advantageous.