Executive, Operations

PPIS FAMILY SERVICES LTD.; Singapore; On-site; SGD 3,000 - 4,200; Full time

Job summary

Rise Above Halfway House in Singapore seeks a Security Officer to safeguard residents and facilities under residential rehabilitation programmes. You will enforce SOPs, monitor access, conduct patrols, and support programme operations.

Requirements: Diploma in Security Management or related field, at least 3 years of security operations experience in residential settings, willingness to work rotating AM/PM/Night shifts including weekends and public holidays, strong interpersonal skills and

Qualifications

• Diploma in Security Management or related discipline.
• At least 3 years of relevant security operations experience in residential setting or similar.
• Night shift experience preferred.
• Able to work 3 rotating shifts AM/PM/Night, including weekends/PH/irregular hours.
• Strong interpersonal skills and ability to maintain professional boundaries with residents.

Responsibilities

• Ensure overall security and safety of the Centre by adhering to SOPs and monitoring access points.
• Coordinate security, logistics, programme, and rehabilitation functions to support high performance and professional standards.
• Conduct regular patrols, bag checks, and security screenings.
• Maintain order and discipline among residents and monitor their movements.
• Escort residents when required and supervise sobriety tests.
• Report incidents promptly to management and document related records.
• Oversee workplace safety and health protocols.
• Manage logistical needs including accommodation, food, and maintenance.
• Identify and channel residents’ requests to social workers.
• Assist in facilitation of programmes and events and manage visit bookings.
• Coordinate resident engagement activities during festive seasons.

Skills

Security Operations

Shift Work

Interpersonal Skills

Team Player

Situational Awareness

Observation

Education

Diploma in Security Management

Job description

About Halfway House

Rise Above Halfway House is the first secular halfway house for women offenders undergoing community rehabilitation programmes, and is the second all-women residential halfway house in Singapore. It is structured with arange of programmes and interventions to provide a safe and holistic therapeutic space for women residents to rebuild their lives as well as reconnect with family and community.

Job Responsibilities

1. Operations & Residents Management

• Ensure overall security and safety of the Centre by adhering to SOPs and monitoring access points.


• Coordinate security, logistics, programme, and rehabilitation functions to support high performance and professional standards.


• Conduct regular patrols, bag checks, and security screenings (e.g. metal detectors).


• Maintain order and discipline among residents, and monitor their movements.


• Escort residents when required and supervise urine/breathalyser tests.


• Report incidents and abnormal resident behaviour promptly and accurately to management.


• Prepare and submit daily logs, incident reports, and documentation related to security and operations.


• Oversee workplace safety and ensure health protocols are observed.


• Manage logistical needs, including accommodation, food, and maintenance.

2. Programme Support

• Identify and channel residents’ requests or issues to assigned social workers.


• Assist in the facilitation of programmes and events (e.g. emplacements, inspections, learning journeys).


• Manage scheduling and compilation of family visit bookings.


• Coordinate festive décor and plan resident engagement activities during festive seasons.


• Supervise residents’ screentime options to ensure appropriateness and trauma-informed content.


• Support case management needs, including worksite and home visit escorts, and compiling situation reports (sitreps).

Job Requirements

1. Diploma in a relevant field such as Security Management, or a related discipline

2. At least 3 years of relevant experience in security operations in residential setting, correctional facility or a related environment. Experience in working night shifts is preferred

3. Able to work 3 rotating shifts i.e. AM, PM & Night, including weekends, PH and irregular hours, at time, when required

4. Strong interpersonal skills and able to be assertive to maintain professional boundaries with clients

5. Team player with good knowledge and skills in ensuring safety of people and premises

6. Keen observer of discrepancies and surroundings; ability to discern inconsistencies

7. Possess good level of situational awareness