Role
Responsible for leading security operations at YWCA Fort Canning, with primary accountability for incident response, investigations, regulatory compliance, team supervision, vendor coordination, and day-to-day operational support to protect people, assets, and premises.
Responsibilities
- Lead daily security operations, including deployment, supervision, and briefing of the security team to ensure effective coverage and service delivery across the property.
- Direct incident response activities, manage escalation protocols, and ensure timely reporting, documentation, and follow-up for all security, safety, and emergency incidents.
- Conduct and oversee investigations into incidents, losses, breaches, and irregularities, and prepare clear reports with supporting evidence and corrective recommendations.
- Ensure compliance with security, fire safety, workplace safety, and related regulatory requirements, including readiness of procedures, systems, and records.
- Oversee security systems and control measures, including CCTV monitoring, alarmsystems, access control, patrol coverage, and Fire Command Centre operations.
- Coordinate and manage external security vendors and service providers to ensure contractual performance, operational standards, and service continuity.
- Support hotel and property operations by providing security advisories, operational assistance, and a safe environment for guests, staff, visitors, and contractors.
- Liaise with the Police, Fire Services, and other relevant authorities as required during incidents, investigations, audits, or emergency situations.
- Assist the General Manager with security planning, risk mitigation, policy implementation, and any other duties assigned in support of operational needs.
Requirements
- Minimum2 years of relevant experience in security operations, preferably withinhospitality, commercial, or property operations environments.
- Diploma or equivalent qualification, with relevant security certification or licence; training in First Aid, fire safety, or workplace safety would be an advantage.
- Experience in incident response, investigations, compliance coordination, and preparation of operational or incident reports.
- Experience supervising teams and coordinating external vendors or service providers.
- Able to perform shift work and proficient in Microsoft Office.