Executive, Motor Claims

Good Job Creations (Singapore) Pte Ltd; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Good Job Creations (Singapore) Pte Ltd is seeking an experienced Motor Claims Executive to join our claims team. You will manage a portfolio of motor claims, coordinating with policyholders, workshops, lawyers, and investigators to resolve matters fairly and efficiently.

The role requires strong analytical and negotiation skills, meticulous attention to detail, and the ability to multitask in a fast-paced environment while upholding service standards.

Qualifications

• Minimum 2–3 years of motor insurance claims assessment experience.
• Strong analytical, problem-solving, and negotiation skills.
• Meticulous with a keen eye for detail.
• Excellent interpersonal and communication skills.
• Able to multi-task, team-oriented, and customer-focused.
• Willing to learn and adapt to new challenges.

Responsibilities

• Handle Own Damage, Windscreen, Third Party Property, and Third Party Injury claims.
• Manage excess recoveries and non-BOLA recoveries.
• Liaise with policyholders, workshops, lawyers, investigators, and third-party claimants.
• Supervise and guide assistants in their daily tasks.
• Approve payments within authority limits and ensure accuracy.
• Attend court hearings, meetings, and seminars as required.
• Work with panel solicitors on cases with Originating Claims issued.
• Follow up on excess recovery claims regularly.
• Provide feedback to underwriters on claims trends, policy breaches, and NCD matters.
• Conduct periodic file reviews and update claims reserves.

Skills

Motor claims

Analytical skills

Negotiation

Attention to detail

Interpersonal communication

Multitasking

Tools

Claims management system

MS Office

Job description

[Job ID: 1631539]

About the Role:

We are seeking an experienced Motor Claims Executive to join our claims team. In this role, you will manage a portfolio of motor claims, work closely with various stakeholders, and ensure claims are resolved fairly, efficiently, and in compliance with service standards.

Key Responsibilities:

• Handle Own Damage, Windscreen, Third Party Property, and Third Party Injury claims
• Manage excess recoveries and non-BOLA recoveries
• Liaise with policyholders, workshops, lawyers, investigators, and third-party claimants
• Supervise and guide assistants in their daily tasks
• Approve payments within authority limits and ensure accuracy
• Attend court hearings, meetings, and seminars as required
• Work with panel solicitors on cases with Originating Claims issued
• Follow up on excess recovery claims regularly
• Provide feedback to underwriters on claims trends, policy breaches, and NCD matters
• Conduct periodic file reviews and update claims reserves

Requirements:

• Minimum 2 to 3 years of motor insurance claims assessment experience
• Strong analytical, problem-solving, and negotiation skills
• Meticulous with a keen eye for detail
• Positive work attitude and mindset
• Excellent interpersonal and communication skills
• Ability to multi-task, team-oriented, and customer-focused
• Willing to learn and adapt to new challenges