Executive/Manager (IDD1) [Temp - 6 Mths]

Skills & Workforce Development Agency (SWDA); Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

Skills & Workforce Development Agency (SWDA) invites a detail‑oriented professional to join the Industry Development Division 1 as Administrative and Operational Support. You will assist account managers, coordinate communications for programme operations, and maintain records, trackers, and scheduling.

You will also support course processing through data collation and backend coordination, work with stakeholders to streamline workflows, and provide surge administrative support during peak

Qualifications

• 1–3 years’ experience in a data‑centric operating environment and/or programme review.
• Strong analytical and systematic problem‑solving skills, including deriving insights from data.
• Excellent writing, communication, and digital literacy skills.
• Proactive, self-motivated and accountable with the ability to manage multiple tasks.

Responsibilities

• Supports the Account Managers on administrative and operational matters.
• Coordinates internal and external communications related to programme operations.
• Maintains administrative records, trackers, and supporting documentation.
• Provides logistical and scheduling support for meetings and briefings.
• Supports selected course processing activities through data collation and backend coordination.
• Coordinates with internal stakeholders and partners to facilitate processing workflows.
• Provides surge administrative support during peak processing periods

Skills

Data analysis

Analytical thinking

Communication

Digital literacy

Project management

Attention to detail

Tools

Data handling tools

Job description

What The Role Is

The Industry Development Division 1 (IDD1) is part of the Training Partners Group in SWDA which aims to build a robust and high quality Continuing Education and Training (CET) ecosystem through strategic partnerships and management of CET providers, and engagement of enterprises in skills development. Specifically, IDD1 is responsible for: Supports account management, administrative, and operational delivery for CET centres, SkillsFuture QueenBee, Programme Partner and provides coordinated backend and selected course processing support to ensure continuity of operations during periods of increased workload.

The Industry Development Division 1 (IDD1) is part of the Training Partners Group in SWDA which aims to build a robust and high quality Continuing Education and Training (CET) ecosystem through strategic partnerships and management of CET providers, and engagement of enterprises in skills development. Specifically, IDD1 is responsible for: Supports account management, administrative, and operational delivery for CET centres, SkillsFuture QueenBee, Programme Partner and provides coordinated backend and selected course processing support to ensure continuity of operations during periods of increased workload. This job role reports to a Team Lead in the division.

What You Will Be Working On

The candidate will perform the following key tasks and any other tasks as assigned by his/her supervisor(s):

Administrative and Operational Support

• Supports the Account Managers on administrative and operational matters.
• Coordinates internal and external communications related to programme operations.
• Maintains administrative records, trackers, and supporting documentation.
• Provides logistical and scheduling support for meetings and briefings.

Course Processing Support (Selected Components)

• Supports selected course processing activities through data collation and backend coordination.
• Coordinates with internal stakeholders and partners to facilitate processing workflows.
• Provides surge administrative support during peak processing periods

What We Are Looking For

• Possess the required competencies to execute the job duties proficiently
• Demonstrated 1 to 3 years’ experience in a data-centric operating environment and/or programme review
• A resilient, resourceful, and adaptable team player with agile learning abilities, capable of thriving in a fast-paced and dynamic environment
• Strong analytical and systematic problem-solving skills, including the ability to derive insights from data to address issues
• Performance-driven, outcome-oriented, methodical, process-oriented and meticulous
• Ability to effectively prioritise tasks and meet project deadlines
• Proficient in collating, managing, analysing, and presenting data
• Excellent writing, communication, and digital literacy skills
• Proactive and self-motivated, with a strong sense of accountability and ownership of assigned responsibilities
• Adaptable and open to learning, with a willingness to embrace new challenges and opportunities for growth

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.