Asst Mgr (Short & Corporate Programmes)(2-year contract)

Temasek Polytechnic (TP); Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Temasek Polytechnic in Singapore is seeking a CET Programme Manager to plan, coordinate, and execute Continuing Education & Training programmes in collaboration with internal schools, industry partners, and clients. You will drive delivery excellence and ensure seamless administrative processes across the programme lifecycle.

You will build strong relationships with corporate clients and sponsors, manage end-to-end administration in STEP, monitor learner satisfaction, and handle funding and

Qualifications

• Minimum 5 years of relevant work experience in programme management or education administration.
• Strong customer focus and ability to manage multiple programmes concurrently.
• Excellent communication and relationship-management skills.
• Experience liaising with external partners, sponsors, and vendors.
• Proficient with MS Office and AI tools for workflow enhancement.

Responsibilities

• Plan, coordinate, and execute CET programmes with internal schools, industry stakeholders, and clients.
• Build relationships with corporate clients, industry partners, and academic departments.
• Ensure high-quality delivery, learner satisfaction, and accurate programme administration.
• Oversee grant reporting, funding management, and STEP system operations.
• Ensure compliance with institutional and regulatory requirements.

Skills

Customer-centric

Team player

Multitasking

Communication

Relationship management

Education

Bachelor's degree or higher in Business Administration, Education, or related field

Tools

MS Office

ChatGPT

Copilot

Claude

Job description

[What the role is]

You will be responsible for the planning, coordination, and execution of Continuing Education & Training (CET) programmes, partnering with internal schools, industry stakeholders, and clients to deliver seamless, high-quality programmes and operational excellence.

[What you will be working on]

Programme Management

• Build strong relationships with external stakeholders such as corporate clients, industry partners, and internal stakeholders such as academic schools and departments.
• Ensure high-quality delivery and learner satisfaction
• Manage the end-to-end administration of short courses and customised programmes.
• Liaise with sponsoring companies, funding agencies, trainers, programme partners, and participants on all programme-related matters.
• Respond to enquiries from prospective participants and corporate clients with a strong client-centric mindset.
• Update website, EDM, social media sites on programme information to ensure accuracy and relevance.

Operational Excellence

• Manage grant and programme reporting to ensure accurate and timely submissions to relevant funding agencies.
• Manage course funding, setup and operations from enquiries to enrolment and payment processing (eg. attendance and assessment status update) in Skills Training and Enhancement Portal (STEP)
• Resolve administrative issues highlighted by applicants and participants.
• Ensure accurate tracking of attendance, assessment outcomes, and administrative compliance.
• Manage financial reconciliation reports, and timely payments to training partners.
• Ensure compliance with institutional and regulatory requirements

[What we are looking for]

• Qualifications in Business Administration, Education, or a related field, with at least 5 years of relevant work experience.
• Strong customer-centric, team player, able to manage multiple programme and clients concurrently and independently.
• Good communication and relationship management skills.
• Experience in managing stakeholder relationships and working with external partners or vendors.
• Detail-oriented, with strong problem-solving skills in handling programme administration and funding matters (e.g. SkillsFuture course funding schemes)
• Proficient in MS office and experience using AI tools (eg. ChatGPT, Copilot, Claude)