Manager/Senior Manager (IDD2)

Skills and Workforce Development Agency; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

The Skills and Workforce Development Agency (SWDA) invites applications for the Industry Development Division 2 (IDD2). You will join a team tasked with translating industry trends into actionable skills strategies and workforce transformation outcomes, partnering with training providers, enterprises, and agencies.

Reporting to the Team Lead, you will develop industry insights, manage strategic partnerships, and help deliver national programmes such as SCTP, with a focus on continuous

Qualifications

• Possess the required competencies to execute the job duties proficiently.
• Up to 7 years of relevant experience in industry development, partnership management, workforce development, or adult training and education.
• Experience in Food Services, Retail, Design, Hotel, Tourism, Arts, Infocomm Technology, Media, Financial Services, or Early Childhood sectors would be an advantage.
• Demonstrated strength in research, analysis, and strategic synthesis.
• Strong stakeholder management and communication skills, with the ability to work across multiple organisations and levels.
• Proven partnership and account management capability, including contract and performance management.
• Experience in monitoring, evaluation, and programme governance.
• Business development mindset with the ability to identify and pursue new collaboration opportunities.
• Resilient, adaptable, and collaborative team player who thrives in a fast‑paced, multi‑project environment.

Responsibilities

• Translating industry and workforce intelligence into actionable skills and training interventions
• Driving industry‑led partnerships to support workforce transformation and skills upgrading
• Implementing and scaling national programmes such as SCTP
• Monitoring programme effectiveness and continuously refining strategies based on data and feedback
• Works with partners to curate, design, and implement training programmes, including SkillsFuture Career Transition Programme (SCTP)
• Develops and curates bridging and foundational modules to support diverse learner segments
• Explores and applies different training modalities to meet workforce and industry needs
• Coordinates effectively with internal divisions and external stakeholders to deliver national programmes
• Builds networks with economic agencies, companies, TACs, unions, and training partners
• Communicates clearly across operational and senior levels to align stakeholders and drive outcomes
• Tracks programme take‑up, training partner performance, and outcomes against targets
• Gathers and analyses training demand data, including in new and emerging sectors
• Manages funding agreements, reporting, and administrative processes with strong governance and accountability

Job description

What the role is:

The Industry Development Division 2 (IDD2) is part of the Training Partners Group in Skills and Workforce Development Agency (SWDA) which aims to build a robust and high-quality Continuing Education and Training (CET) ecosystem through strategic partnerships and management of CET providers, and engagement of enterprises in skills development. Specifically, the IDD2 will contribute to building a robust, high quality Continuing Education and Training (CET) ecosystem by partnering strategic training providers, enterprises, and agencies to translate industry trends into actionable skills strategies and workforce transformation outcomes aligned with industry and Job Transformation Maps (JTMs).

What you will be working on:

You will be reporting to the Team Lead and be part of a team responsible to perform industry development and partnership engagement work.

• Translating industry and workforce intelligence into actionable skills and training interventions
• Driving industry‑led partnerships to support workforce transformation and skills upgrading
• Implementing and scaling national programmes such as SCTP
• Monitoring programme effectiveness and continuously refining strategies based on data and feedback

Industry & Skills Strategy

• Synthesises local and international industry intelligence into jobs, skills, and training strategies
• Applies labour market insights to identify priority and emerging skills areas
• Identify and engage best-in-class partners to do demand sensing, develop training solutions and drive skills upgrading
• Work with strategic partners to implement CET Sector plans

Partnership Development & Account Management

• Identifies, evaluates, and engages best‑in‑class partners (enterprises, CET Centres, IHLs)
• Builds and sustains strategic partnerships to co‑develop training solutions and demand‑driven programmes
• Manages partner lifecycle including appointment, renewal, performance monitoring, and issue resolution
• Appoint and manage partners for SCTP and other relevant industry programmes

Programme Development & Delivery

• Works with partners to curate, design, and implement training programmes, including SkillsFuture Career Transition Programme (SCTP)
• Develops and curates bridging and foundational modules (e.g. workplace, digital, financial literacy) to support diverse learner segments
• Explores and applies different training modalities to meet workforce and industry needs

Stakeholder Engagement & Coordination

• Coordinates effectively with internal divisions and external stakeholders to deliver national programmes
• Builds networks with economic agencies, companies, TACs, unions, and training partners
• Communicates clearly across operational and senior levels to align stakeholders and drive outcomes

Monitoring, Evaluation & Governance

• Tracks programme take‑up, training partner performance, and outcomes against agreed targets
• Gathers and analyses training demand data, including in new and emerging sectors
• Manages funding agreement, reporting, and administrative processes with strong governance and accountability

What we are looking for:

• Possess the required competencies to execute the job duties proficiently
• Up to 7 years of relevant experience in industry development, partnership management, workforce development, or adult training and education
• Experience in Food Services, Retail, Design, Hotel, Tourism, Arts, Infocomm Technology, Media, Financial Services, or Early Childhood sectors would be an advantage.
• Demonstrated strength in research, analysis, and strategic synthesis
• Strong stakeholder management and communication skills, with the ability to work across multiple organisations and levels
• Proven partnership and account management capability, including contract and performance management
• Experience in monitoring, evaluation, and programme governance
• Business development mindset with the ability to identify and pursue new collaboration opportunities
• Resilient, adaptable, and collaborative team player who thrives in a fast‑paced, multi‑project environment

Successful candidates will be offered a contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.

About Skills and Workforce Development Agency

The Skills and Workforce Development Agency (SWDA), a statutory board under the Ministry of Manpower (MOM), drives lifelong learning and workforce development to enable Singaporeans to take charge of their careers, learn for life, access good jobs, and grow in fulfilling careers. We enable employers to build a skilled, future‑ready workforce, design quality jobs, and adopt skills recognition practices. Together with our partners, we build a trusted, high-quality, industry‑relevant, and innovative ecosystem that meets the evolving workforce needs of both businesses and workers.Guided by our vision of a Singapore where everyone can grow in fulfilling careers, we live our promise of Building Skills, Growing Careers by nurturing lifelong learning, strengthening employability and enabling career growth for all, including our own officers, through a continuous learning culture and a supportive, flexible, inclusive working environment that fosters innovation, collaboration, and well‑being.So, join us to be part of a dynamic team driving the national SkillsFuture movement and building a strong Singaporean core. Together, we create opportunities, transform lives, and shape the future of work.