Executive, Inside Sales

TÜV SÜD PSB Pte Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

TÜV SÜD PSB Pte Ltd is seeking an Inside Sales professional in Singapore to handle contract preparation, negotiations, and timely renewals. The role includes servicing customers, preparing costings, and supporting the Sales team with administrative duties.

The ideal candidate will demonstrate strong interpersonal and communication skills, work well in a team, and maintain meticulous records to support revenue generation.

Qualifications

• Strong interpersonal skills with ability to build rapport at all levels.
• Results and service-oriented mindset with initiative and strong communication.

Responsibilities

• Prepare and negotiate contracts for new customers and ensure on-time contract renewal for existing customers.
• Administer existing and new service contract agreements; handle enquiries and prepare costing sheets.
• Provide sales support to the Business Line team: e-filing of documents, contract review, credit notes, debtors listing, CRM updates, minutes of meetings.

Skills

Interpersonal skills

Communication

Team player

Initiative

Customer focus

Job description

Company description

TÜV SÜD PSB previously known as PSB Corporation is a wholly owned subsidiary of TÜV SÜD AG. With a sterling record of over 50 years, TÜV SÜD PSB over the years has worked with companies across sectors to help them achieve business excellence. Today, we are at the forefront of partnering with companies to help them realize their Digital Transformation initiatives. To address the specific needs of safety, security, quality and sustainability, we work with stakeholders throughout the business life-cycle to provide an integrated approach.

TÜV SÜD PSB is accredited under the Singapore Accreditation Council Singapore Laboratory Accreditation (SAC-Singlas) Scheme to ISO/IEC Guide 25 (ISO/IEC 17025) and ISO Guide 65 (ISO/IEC 17065), and is also accredited by SAC for ISO/IEC 17021-1.

With a strength of over 500 employees in Singapore, we have extensive network of offices and labs across ASEAN - Thailand, Indonesia, Malaysia, Philippines and Vietnam to support your requirements across the region.

Job description

Key Responsibilities

• Conduct inside sales duties which include but are not limited to:
  • Prepare and negotiate of contracts for new customers and ensuring on-time contract renewal for existing customers
  • Administer existing and new service contract agreements
  • Handle incoming enquiries,
  • Prepare technical costing sheets from standard price list
  • Work with various technical personnel to consolidate enquiries questions and costing for complex enquires
  • Generate and issue sales quotations.
  • Refer qualified opportunities to appropriate Sales Engineer for further development
  • Provide customer service by attending to customers requests for test schedules, samples submission
• Provide sales support to Business Line team which include but not limited to:
  • Administrative support such as e-filing of sales documents to ensure audit compliance
  • Prepare contract review documents, new customer account creation, credit notes
  • Monitor and provide regular updates on debtors' listing for effective debt management
  • Prompt and regular upkeeping of customers' database to maximise customer relationship management
  • Consolidate sales report and prepare minutes of meetings

Key Requirement

• Strong interpersonal skills with ability to build good rapport with all levels
• Results and service-oriented individual who possess initiative and excellent communication skills
• Proactive team player with the ability to work independently in challenging projects and timelines
• Meticulous collaborative and customer focused