Executive (Healthcare Operations | Queenstown)

UEMS Solutions Pte Ltd; Singapore; Sur place; SGD 47 000 - 71 000; Plein temps

Résumé du poste

UEMS Group is seeking a dedicated supervisor to oversee hospital portering activities and daily staff deployment. You will assist the Manager, conduct daily roll-calls, and ensure staff are properly attired and groomed for each shift.

The role requires at least 2 years in operations and team leadership, with strong interpersonal skills to liaise with on-site clients, end users, and internal departments. A hands-on, proactive approach is essential.

Qualifications

• At least 2 years of experience in Operations and leading a team.
• Proficient in Microsoft Office for reports and presentations.
• Strong interpersonal skills to interact with stakeholders on site.

Responsabilités

• Assist Manager in daily Portering activities in the Hospital.
• Conduct daily roll-call and ensure staff are attired and groomed.
• Supervise and assess work performance on a daily deployment basis.
• Ensure timely completion of planned schedules and maintain records.
• Handle feedbacks and complaints and update the Manager.
• Respond to user requests promptly and update upon completion.
• Assist in preparation of monthly reports and operating budgets.
• Perform other duties as assigned by the Superior.

Connaissances

Team leadership

Operations management

Staff supervision

Outils

Microsoft Office

Description du poste

Working Hours: 7:00 am to 4:30 pm / 11:30 am to 9:00 pm / 9:30 pm to 7:00 am (rotational shift)

Key Roles and Responsibilities

• Assist Manager in daily Portering activitiesin the Hospital
• Conduct daily roll-call and ensure that staff are properly attired and groomed and necessary information cascaded during the roll-call
• Supervise and assess the work performance of the staffs in the daily deployment basis, to ensure the service delivery of operational needs is delivered as accordance to the contractual requirement.
• Ensure timely completion of all planned work schedules, prepare and maintain records as per standards required by the Company and Customer
• Handle feedbacks and complaints and update to the Manager accordingly
• Respond to user’s request promptly and update when it’s completed, escal…? Wait.
• Assist in preparation of monthly reports, operating budgets and other relevant reports
• Perform any other relevant duties as and when assigned by the Superior
• Any other relevant duties as and when assigned by the Superior

Job Requirement

• At least 2 years of experience in Operations and leading a team
• Proficient in Microsoft Office Application for reports and preparation of presentation slides for monthly meeting.
• Strong interpersonal skill to interact with all levels of stakeholders such as clients on site, end users, and internal departments.
• Able to be a team player to assist the management team on the required inspections and reports.
• Self-starter with minimal supervision needed on the operation ground