Executive, Distribution Management

Income Insurance Limited; Singapore; On-site; SGD 45,000 - 70,000; Full time

Job summary

Income Insurance Limited is seeking a competent operations professional to manage onboarding for distribution intermediaries across the tied agency force, Financial Adviser representatives, Bancassurance partners, and GI agencies in Singapore.

Responsibilities include creating intermediary codes, activating sales authority, maintaining MAS and GIA licensing records, handling intermediary data changes, and supporting hierarchy structures for compensation and reporting to ensure compliance and

Qualifications

• Diploma or Degree in Business Administration, Insurance, or related discipline.
• At least 3 years of experience in insurance operations, onboarding, agency administration, or similar environment.
• Knowledge of MAS and GIA regulatory requirements preferred.
• Strong coordination, communication and stakeholder management skills.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Meticulous, organised, able to manage multiple priorities within timelines.

Responsibilities

• Onboarding & Intermediary Administration: Manage onboarding for intermediaries across tied agency force, Financial Adviser representatives, Bancassurance and GI agencies.
• Create intermediary codes and activate sales authority and system access.
• Register and maintain intermediary licensing records with MAS and GIA.
• Process intermediary movements and updates to personal or business details.
• Support setup and maintenance of intermediary hierarchies for compensation and reporting.

Skills

Stakeholder management

Coordination

Communication

Excel

MS Word

Education

Diploma or Degree in Business Administration/Insurance

Tools

Excel

PowerPoint

Job description

Responsibilities

Onboarding & Intermediary Administration

• Manage the onboarding process for distribution intermediaries across Income's tied agency force, Financial Adviser representatives, Bancassurance partners, and General Insurance (GI) agencies.
• Create intermediary codes and facilitate the activation of sales authority and relevant system access.
• Register and maintain intermediary licensing records with regulatory and industry bodies, including MAS and GIA.
• Process intermediary movements and updates to personal or business particulars.
• Support the setup and maintenance of intermediary hierarchy structures for compensation and reporting purposes.

Distribution Administration Support

• Monitor and administer CPF Medisave defaulter cases for Income's tied agency force.
• Coordinate and administer GI licence registration and renewal activities.
• Manage administrative matters relating to intermediary registrations, renewals, and billing activities.
• Handle enquiries from both internal and external stakeholders, providing timely and accurate support.
• Review existing processes and maintain Standard Operating Procedures (SOPs) to ensure operational effectiveness and compliance.

System Enhancement & Projects

• Participate in system enhancement initiatives by providing business requirements, preparing test scenarios, and conducting User Acceptance Testing (UAT).
• Support projects and operational improvement initiatives assigned by the department.
• Contribute to continuous improvement efforts to enhance productivity, service quality, and operational controls.

Requirements

• Diploma or Degree in Business Administration, Insurance, or a related discipline.
• At least 3 years of experience in insurance operations, onboarding, agency administration, or a similar environment will be an advantage.
• Knowledge of MAS and GIA regulatory requirements is preferred.
• Strong coordination, communication, and stakeholder management skills.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Meticulous, organised, and able to manage multiple priorities within stipulated timelines.
• Possess a continuous improvement mindset and the ability to work effectively in a dynamic environment.