Executive, Customer Service

St Engineering; Singapore; On-site; SGD 28,000 - 44,000; Full time

Job summary

ST Engineering is seeking a Customer Service Executive to provide on-site administrative support to customers and to ensure customer offices and equipment are in good condition. The role includes identifying and maintaining gift items for customers and keeping a well-stocked supply of promotional and office materials.

Reporting to the Head of Marketing, the incumbent will handle additional duties as assigned by the Senior Manager of Marketing or the appointed Account Manager, contributing to ST

Qualifications

• Experience in customer service or office administration.
• Proficient with office software (MS Office).
• Ability to manage office supplies and promotional materials.

Responsibilities

• Provide administrative support to customers on-site.
• Ensure that the customer offices and equipment are in acceptable condition.
• Identify, recommend and maintain a supply of gift items for customers.
• Maintain an ample supply of promotional and office materials.
• Perform other duties as directed by Head of Marketing or in his absence, Senior Manager of Marketing, or appointed Account Manager.

Skills

Customer service

Administrative support

Office coordination

Job description

The Customer Service Executive is responsible to the head of marketing for the following function

• To provide administrative support to the customers on-site.
• To ensure that the customer offices and equipment are in acceptable condition.
• To identify, recommend and maintain a supply of gift items for customers.
• To maintain an ample supply of promotional and office materials.
• Other duties as directed from time to time by Head of Marketing, or in his absence, the Senior Manager of Marketing, or appointed Account Manager

ST Engineeringis a global technology, defence and engineering group with a diverse portfolio of businesses across the aerospace, smart city, defence and public security segments. The Group harnesses technology and innovation to solve real-world problems, enabling a more secure and sustainable world. Headquartered in Singapore, it has operations spanning Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. ST Engineering reported revenue of over $12b in 2025 and ranks among the largest companies listed on the Singapore Exchange. It is a component stock of MSCI Singapore, FTSE Straits Times Index and Dow Jones Best-in-Class Asia Pacific Index

About Commercial Aerospace business

ST Engineering's Commercial Aerospace business is a world-class Original Equipment Manufacturer (OEM) and Maintenance, Repair and Overhaul (MRO) service provider with proven solutions for practically every stage of an aircraft life cycle. With 50 years of reputable track record in aviation, backed by a highly experienced team of engineers and technicians across facilities in Asia Pacific, the U.S. and Europe, we know what it takes to keep the world flying safely.