Executive Culinary Captain & Guest Experience Lead

BRIGHT VISION CAREER CONSULTANT; Singapore; On-site; SGD 40,000 - 67,000; Full time

Job summary

BRIGHT VISION CAREER CONSULTANT in Singapore seeks an experienced hospitality professional to lead dining-room service and guest relations. You will welcome guests, seat diners, present menus, and coordinate with kitchen and bar to ensure timely delivery.

You will supervise waitstaff, conduct pre-shift briefings, train juniors on menu items and service standards, manage reservations, and prepare reports on feedback and team performance, while upholding hygiene and safety norms.

Qualifications

• Experience delivering high-quality guest services in a dining setting.
• Ability to lead and train waitstaff and coordinate with kitchen and bar.
• Familiarity with hygiene and safety standards in a dining room.

Responsibilities

• Greet and seat diners, present menus, and resolve customer complaints promptly.
• Supervise waitstaff, conduct pre-shift briefings, delegate tasks, and train juniors.
• Coordinate with kitchen and bar to ensure timely and accurate orders.
• Inspect dining room for cleanliness and supplies, maintain safety standards.
• Manage reservations, staff rosters, and report on feedback and performance.

Skills

Guest relations

Team leadership

Service coordination

Quality assurance

Operational duties

Food preparation

Working under pressure

Job description

BRIGHT VISION CAREER CONSULTANT in Singapore seeks an experienced hospitality professional to lead dining-room service and guest relations. You will welcome guests, seat diners, present menus, and coordinate with kitchen and bar to ensure timely delivery.

You will supervise waitstaff, conduct pre-shift briefings, train juniors on menu items and service standards, manage reservations, and prepare reports on feedback and team performance, while upholding hygiene and safety norms.