Executive Assistant Strategy & Operations Lead

Confidential Careers; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Confidential Careers is seeking an experienced Executive Assistant Team Lead to head an Executive Assistant function within a leading professional services organization in Singapore.

This senior leadership role combines team leadership, capacity planning, stakeholder management, and process improvement to deliver consistently high-quality executive support to senior leaders. You will manage a team of EAs and partner with executives to strengthen the office’s operating effectiveness.

Qualifications

• 10–15 years of relevant professional experience, including leadership roles.
• Experience leading Executive Assistants or administrative teams in a professional services setting.
• Strong communication and stakeholder-management capabilities.
• Proven ability to drive process improvements and adopt digital tools.

Responsibilities

• Define and drive the strategic roadmap for the EA function with capacity alignment.
• Oversee the executive support model to deliver high-quality senior-level support.
• Partner with regional/shared-services teams to align standards and coverage.
• Monitor team capacity and anticipate changing business requirements.
• Lead process improvements including AI, automation, and productivity tools.
• Develop SOPs, playbooks, and service standards across the EA function.
• Escalation point for complex or sensitive executive-support matters.
• Manage 1:1s, performance reviews, and development for EA team.

Skills

Executive leadership

People management

Strategic planning

Stakeholder management

Process improvement

AI & automation

MS Office proficiency

Tools

AI tools

Workflow platforms

Microsoft Office / SharePoint

Job description

Confidential Careers is seeking an experienced Executive Assistant Team Lead to head an Executive Assistant function within a leading professional services organization in Singapore.

This senior leadership role combines team leadership, capacity planning, stakeholder management, and process improvement to deliver consistently high-quality executive support to senior leaders. You will manage a team of EAs and partner with executives to strengthen the office’s operating effectiveness.