Executive Admin – Learner Programs (2-Year Contract)

Ngee Ann Polytechnic; Singapore; On-site; SGD 33,000 - 58,000; Full time

Job summary

Ngee Ann Polytechnic invites applications for an Executive / Senior Executive role in the CET Academy on a 2-year contract. You will oversee the successful completion of adult learners’ journeys and handle administrative tasks for courses and funding.

The role involves liaising with learners, course leaders and stakeholders, publicity, handling enquiries, administering applications and enrolments, preparing funding claims, maintaining records and generating reports.

Qualifications

• At least 2 years' experience in educational programme management, accounting or IT, or customer service.
• Proficient in MS Office applications with intermediate to advanced Microsoft Excel knowledge.
• Good communication skills and ability to connect to people.
• Excellent time management and multitasking ability.
• High adaptability to changes in a fast-paced environment.
• Fresh graduates with the relevant skillsets and good service orientation will be considered.

Responsibilities

• Liaise with learners, course leaders and other stakeholders on all matters to ensure learners’ successful launch and completion of courses
• Involve in the publicity of courses through different platforms and event participation
• Handle all learners’ course/funding enquiries and feedback
• Administer course applications and enrolments, billings and correspondences
• Prepare learners’ funding claims and manage financial schemes
• Manage all learner and course records and prepare statistical reports according to the Records Management procedures
• Perform ad-hoc duties/projects as required

Skills

MS Office

Microsoft Excel

Communication

Time management

Multitasking

Adaptability

Tools

MS Office

Job description

Ngee Ann Polytechnic invites applications for an Executive / Senior Executive role in the CET Academy on a 2-year contract. You will oversee the successful completion of adult learners’ journeys and handle administrative tasks for courses and funding.

The role involves liaising with learners, course leaders and stakeholders, publicity, handling enquiries, administering applications and enrolments, preparing funding claims, maintaining records and generating reports.