Events & Ticketing Operations Specialist

Marina Bay Sands; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

Marina Bay Sands is seeking a proactive Client Services professional to liaise with internal teams, promoters, and vendors for events and attractions ticketing. You will configure events in the ticketing system, manage seat inventory, and ensure accuracy of sales data.

You’ll handle corporate and group enquiries, generate sales reports, and coordinate with Finance, Hotel, Front-of-House, Marketing, and other departments to meet event requirements.

Qualifications

• Diploma or Degree in Business Administration, Events Management, Hospitality, or related field.
• Bachelor’s degree without experience may apply.
• Advantage for individuals with event/ticketing experience.
• Ability to work in a fast-paced environment and handle stress.
• Excellent written and verbal communication skills.

Responsibilities

• Liaise with internal and external stakeholders to ensure seamless delivery of events.
• Configure events accurately into the ticketing system.
• Facilitate checks on the ticketing system and website for accuracy.
• Manage seat inventory to meet promoter requirements.
• Generate sales reports and liaise with Finance for post-event settlements.
• Maintain up-to-date records of event sales for data integrity.
• Handle corporate and group enquiries and ticket bookings.
• Coordinate with Finance, Hotel, Concierge, Front-of-House, Marketing, MICE, Attractions and Art Science Museum to communicate event requirements.
• Adhere to standard operating procedures in daily duties.

Skills

Excellent communication

Microsoft Office proficiency

Data analysis interest

Independent and team player

Education

Diploma or Degree in Business Administration, Events Management, Hospitality, or related field

Bachelor's degree (may apply without experience)

Tools

Ticketing system

Microsoft Office

Job description

Marina Bay Sands is seeking a proactive Client Services professional to liaise with internal teams, promoters, and vendors for events and attractions ticketing. You will configure events in the ticketing system, manage seat inventory, and ensure accuracy of sales data.

You’ll handle corporate and group enquiries, generate sales reports, and coordinate with Finance, Hotel, Front-of-House, Marketing, and other departments to meet event requirements.