Event Operations Manager

SB ENTERTAINMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 110,000; Full time

Job summary

SB ENTERTAINMENT PTE. LTD. is seeking an experienced Event Operations Manager to oversee end-to-end planning, logistics, and on-site execution of live events and entertainment experiences in Singapore.

You will lead operations from concept to teardown, ensuring high production standards, budget control, and guest satisfaction. The role requires 3–5 years of hands-on event operations experience, strong regulatory knowledge in Singapore, and excellence in negotiation and crisis management under

Qualifications

• Hands-on experience in end-to-end event operations or live entertainment production.
• Proven ability to manage large-scale logistics, venue setup/strike, and technical production teams.
• Strong knowledge of local venue regulations and WSH compliance in Singapore.
• Excellent negotiation, crisis management, and conflict resolution under tight deadlines.
• Willingness to work irregular hours, including evenings, weekends, and public holidays.

Responsibilities

• Operations & Production Management: Lead end-to-end operational planning and on-site execution for events.
• Vendor & Contractor Coordination: Source, negotiate with, and supervise vendors (AV, staging, lighting, logistics, catering, security).
• Permits & Regulatory Compliance: Secure venue approvals, police permits, fire safety clearances, and licenses.
• Risk Assessment & Safety: Develop crowd management plans and emergency response protocols.
• Budget & Resource Planning: Manage budgets, monitor run rates, allocate resources efficiently.
• Team Supervision: Lead and train production crews and event staff.
• Post-Event Review: Conduct post-mortem reports and vendor reconciliations.

Skills

Event planning

Operations management

Vendor coordination

Budget management

Team leadership

Safety & compliance

Negotiation

Education

Diploma/ Degree in Event Management

Job description

Job Description & Requirements

Job Overview We are seeking an experienced and detail-oriented Event Operations Manager to oversee the end-to-end operational planning, logistics, and on-site execution of live events, productions, and entertainment experiences. This role leads operational workflows from concept to post-event teardown, ensuring high production standards, strict budget control, venue compliance, and seamless guest experiences.

Key Responsibilities

• Operations & Production Management: Lead end-to-end operational planning and on-site execution for corporate, public, and live entertainment events.
• Vendor & Contractor Coordination: Source, negotiate with, and supervise vendors for audio-visual (AV), staging, lighting, logistics, ticketing, catering, and security.
• Permits & Regulatory Compliance: Secure necessary venue approvals, police permits, SCDF fire safety clearances, and public entertainment licenses in accordance with Singapore statutory requirements.
• Risk Assessment & Safety: Develop and implement crowd management plans, emergency response protocols, and Workplace Safety and Health (WSH) guidelines for bump-in, event duration, and teardown.
• Budget & Resource Planning: Manage operational budgets, monitor run rates, allocate internal/external resources efficiently, and minimize operational wastage.
• Team Supervision: Lead, train, and deploy full-time production crews, part-time event staff, and freelance technicians to ensure seamless coordination on show days.
• Post-Event Review: Manage inventory returns, venue handover inspections, vendor reconciliation, and operational post-mortem reports.

Requirements & Qualifications

• Diploma or Degree in Event Management, Operations Management, Hospitality, or a related field.
• Minimum 3-5 years of hands-on event operations or live entertainment production experience.
• Proven track record managing large-scale event logistics, venue setup/strike, and technical production teams.
• Strong familiarity with local venue regulations, statutory licensing, and WSH compliance in Singapore.
• Excellent negotiation, conflict resolution, and crisis management skills under tight deadlines.
• Willingness to work irregular hours, including evenings, weekends, and public holidays, based on event schedules.