Event Manager

American Express Global Business Travel (GBT); Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

Amex GBT in Singapore is seeking an experienced Event Planner to lead program planning from contract execution to final billing, delivering high-quality travel programs with exceptional service.

You will manage logistics, vendor relationships, and online registration, coordinating with venue staff and clients to meet program goals. This role requires travel up to 25% and a strong focus on budgets and post-event debriefs.

Qualifications

• Graduate with 5 years of experience in project/meetings management.
• Experience managing client relationships.
• Experience working within budgets.
• Strong prioritization and communication skills.
• Willingness to travel up to 25% internationally and domestically.

Responsibilities

• Lead program logistics for meetings to deliver impact.
• Research and coordinate with vendors via preferred relationships.
• Ensure contracts protect Amex GBT and clients.
• Manage program costs, identify savings, review invoices, and liaise with reconciliation.
• Define online registration needs and assist attendees with data capture.
• Coordinate venue logistics and vendor performance.
• Conduct post-event debrief and provide briefing report.
• Develop service recovery plans and drive improvement goals.
• Maintain knowledge of technology solutions (Cvent).

Skills

Project management

Client management

Budget management

Prioritization

Communication

Travel coordination

Tools

Cvent

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

As an Event Planner, you’ll work closely with clients to understand and deliver on their meeting program goals. Working closely with your team, you’ll lead program planning from contract execution to final billing, while providing unparalleled levels of customer service on all travel programs.

What You'll Do

• Lead coordinating and implementing program logistics to achieve impact

• Conduct research and coordinate relationships with vendors, making use of preferred relationships to ensure the selection of high-quality vendors

• Ensure supplier contracts are legally protective of both Amex GBT and client

• Lead program costs, identify cost savings strategies, review all invoices and report them to a reconciliation specialist to ensure accurate charges, and handle client's payment requirements as defined per program or account

• Determine program needs for on-line registration and assist event owners with communication to attendees, ensuring a user-friendly registration site that captures all vital data

• Handle logistics with venue staff, coordinate vendor performance, and act as a resource for event staff

• Conduct program debrief with client and provide full briefing report post event

• Develop service recovery plans for events and ensure improvement goals are achieved or exceeded

• Develop and maintain knowledge of technology and/or software solutions (Cvent)

What We're Looking For

• Graduate with 5 years of experience and passionate about project management, meetings management and client management experience

• Experience working within budgets

• Strong prioritization skills

• Excellent written and verbal communication skills

• Flexibility to travel internationally and domestically up to 25% of the time

Location

Singapore, Singapore

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.