Event Assistant Assistant Manager

IN2 MARKETING & CONSULTING PTE. LTD.; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

IN2 MARKETING & CONSULTING PTE. LTD. is seeking an Account Servicing / Event Assistant Manager to drive client success and seamless event execution. The role offers hands-on training in event management and opportunities to coordinate diverse formats, from conferences to hosted gatherings.

The ideal candidate has 3–4 years in MICE, hospitality, integrated marketing, or related fields, with strong communication, organization, and client-service skills to manage multiple priorities under pressure.

Qualifications

• Strong client service orientation and communication skills.
• Excellent writing and proofreading abilities.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Develop and implement strategic plans to enhance the client journey across digital and physical touchpoints.
• Act as the main liaison for assigned clients, ensuring professional communication.
• Lead project execution to ensure on-time, cost-effective delivery aligned with client goals.
• Collaborate with internal strategy and creative teams to develop client-centric solutions.
• Maintain reporting of account metrics, including billing, profitability, and CRM updates.
• Organize and archive all relevant account documentation for continuity.

Skills

Client service

Communication

Negotiation

Microsoft Office

Writing

Proofreading

Attention to detail

Organizational skills

Team player

Fast learner

Tools

Microsoft Office

Job description

Job Purpose

We are looking for a proactive, resourceful, and results-orientedAccount Servicing / Event Assistant Managerto join our dynamic and fast-growing team. This role offers hands-on training and development in event management and plays a pivotal role in delivering successful client projects.

You will be responsible for coordinating suppliers, managing project timelines, and ensuring seamless execution of events across various formats.

Key Responsibilities

Account Management

• Develop and implement strategic plans to enhance the client journey across both digital and physical touchpoints.

• Act as the main liaison for assigned clients, ensuring consistent and professional communication.

• Cultivate strong relationships with senior stakeholders, decision-makers, and influencers within client organizations.

• Lead project execution to ensure on-time, cost-effective, and high-quality delivery aligned with client goals.

• Participate in discovery and briefing sessions to gain insights into client needs and contribute strategic solutions.

• Address client concerns proactively and elevate critical issues to the Account Director when needed.

• Collaborate with internal strategy and creative teams to develop innovative, client-centric solutions.

• Maintain accurate reporting of account metrics, including billing, profitability, and CRM updates.

• Organize and archive all relevant account documentation for continuity and internal reference.

Event Management

• Understand clients’ event requirements in detail, including layout planning and site inspection coordination.

• Deliver attentive and personalized service through clear, confident communication.

• Plan and execute events that meet client objectives while identifying and addressing potential issues early.

• Manage diverse event formats such as conferences, roundtables, hospitality events, and client appreciation functions.

• Oversee all stages of event delivery—from budgeting and planning to on-site execution and post-event analysis.

• Liaise with and manage external vendors to ensure high-quality production and timely delivery.

• Work cross-functionally with internal teams to ensure smooth execution and real-time client support.

• Stay informed about company offerings and communicate them effectively during client interactions.

• Provide consistent updates on project progress, key developments, and client feedback.

Requirements

• 3–4 years of experience in MICE, hospitality, tourism, integrated marketing, or a related industry.

• Strong client service orientation with excellent communication and negotiation skills.

• Highly self-motivated with sound judgment and a strong sense of accountability.

• Ability to manage multiple priorities and perform under pressure.

• Exceptional attention to detail and organizational abilities.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint); excellent writing and proofreading skills are essential.

• Independent, dependable, and a detail-oriented team player.

• Fast learner with the ability to adapt quickly and work efficiently in a fast-paced environment.