Estate Operations & Governance Lead

NOUVELLE PROPERTY MANAGEMENT SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 85,000; Full time

Job summary

NOUVELLE PROPERTY MANAGEMENT SOLUTIONS PTE. LTD. is seeking an experienced Estate Manager to oversee daily site operations, ensure safety and resident satisfaction, and coordinate meetings and governance for multiple estates.

Responsibilities include supervising staff, managing contractor performance, maintaining strata records, and planning maintenance and improvements to enhance facilities and resident experience.

Responsibilities

• Conduct daily site inspections to monitor estate conditions and identify issues for timely resolution
• Manage overall estate operations to maintain safety, functionality, and resident satisfaction
• Coordinate and lead Council, sub-committee, and other estate-related meetings to facilitate decision-making
• Record and maintain accurate minutes of meetings in an organized manner for reference and compliance
• Respond promptly to correspondences from residents and council members to address concerns and inquiries
• Monitor contractor services to ensure delivery with due diligence and adherence to agreed standards
• Organize and coordinate social events such as CNY Lion Dance, Family Day, Earth Day, Residents Night, and games tournaments to foster community engagement
• Maintain and update Strata rolls to ensure accurate resident and property records
• Provide guidance and operational support to site staff to enhance team performance and issue resolution
• Report unresolved site matters to HQ Directors or Managers for further action and decision-making
• Prepare documents for Annual General Meetings, Extraordinary General Meetings, Management Fund Budgets, and Sinking Fund Schedules to support governance and financial planning
• Plan and implement preventive and corrective maintenance schedules to ensure estate upkeep and safety
• Propose feasible improvement works to enhance estate facilities and resident experience
• Liaise and coordinate with local authorities on estate-related matters to ensure regulatory compliance
• Invite quotations and evaluate proposals for ad-hoc repair works and term contracts to recommend cost-effective solutions
• Prepare tender specifications and documents for major upgrading or repair works to facilitate procurement processes
• Manage arrear cases and recommend enforcement actions to the council to maintain financial discipline

Job description

NOUVELLE PROPERTY MANAGEMENT SOLUTIONS PTE. LTD. is seeking an experienced Estate Manager to oversee daily site operations, ensure safety and resident satisfaction, and coordinate meetings and governance for multiple estates.

Responsibilities include supervising staff, managing contractor performance, maintaining strata records, and planning maintenance and improvements to enhance facilities and resident experience.