ERP & IT Systems Support Specialist

ACEPAC INTERNATIONAL (S) PTE LTD; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

ACEPAC INTERNATIONAL (S) PTE LTD seeks an IT Systems & ERP Support Executive to manage day‑to‑day IT infrastructure, security systems, and Odoo ERP platform. You will deliver hands‑on support to internal users, maintain hardware and security baselines, and assist with data prep, UAT, and system administration.

The role offers structured mentorship and ongoing upskilling, with opportunities to grow in a dynamic office environment in Singapore.

Qualifications

• Diploma or Degree in Information Technology, Computer Science, Engineering, or a related technical discipline.
• Demonstrated hands‑on experience with Windows OS troubleshooting and Microsoft 365 cloud administration.
• Foundational understanding of IP networking, DHCP/DNS, subnets, Wi‑Fi, and firewall rules.
• Familiarity with endpoint security management, preferably cloud‑managed suites like Trend Micro Worry-Free Business Security.
• Interest in learning Python, SQL, and ERP platforms (e.g., Odoo).
• Strong analytical and problem‑solving skills; able to explain tech to non‑tech users.

Responsibilities

• End‑User Computing & Helpdesk: provide L1/L2 support for desktop/laptop workstations and peripherals.
• Network & Centralised Endpoint Security: monitor office network, firewall health, VPN, and security incidents.
• Physical Security & Facilities: supervise CCTV, door access, and credential provisioning.
• ERP & Business Applications Support (Odoo): assist with user access, UAT, testings, and data cleansing.

Skills

Windows OS

M365 admin

Networking basics

Endpoint security

Python basics

SQL basics

Education

IT/CS degree or diploma

Job description

ACEPAC INTERNATIONAL (S) PTE LTD seeks an IT Systems & ERP Support Executive to manage day‑to‑day IT infrastructure, security systems, and Odoo ERP platform. You will deliver hands‑on support to internal users, maintain hardware and security baselines, and assist with data prep, UAT, and system administration.

The role offers structured mentorship and ongoing upskilling, with opportunities to grow in a dynamic office environment in Singapore.