ERP Functional Consultant: Pre-Sales & Implementation

Synergix Technologies Pte Ltd; Singapore; On-site; SGD 56,000 - 100,000; Full time

Job summary

Synergix Technologies Pte Ltd in Singapore seeks a Functional Consultant to support pre-sales activities, ERP implementation, training, and customer success. You will bridge customers and internal teams to ensure project delivery and system adoption.

The role emphasizes strong stakeholder management, multi-project coordination, and a proactive approach to learn new technologies and tailor ERP solutions. Eligibility is limited to Singapore Citizens or Permanent Residents.

Qualifications

• Customer-focused mindset and strong stakeholder management.
• Ability to manage multiple projects in a fast-paced environment.
• Willingness to learn new technologies and apply them in customer-facing settings.

Responsibilities

• Provide pre-sales support for all sales activities, including requirement analysis, product demonstrations, and general sales support.
• Prepare demo databases, mock business scenarios, and proof of concepts to demonstrate product capability.
• Propose solutions that meet prospects' needs and their objectives for buying an ERP system.
• Provide consultation and share product information with the sales team.
• Lead project kick-off meetings and present project plans, schedules, training plans, and key contacts.
• Conduct implementation sessions with key users to explain standard system processes, identify requirement gaps, and close expectation gaps.
• Gather and document business requirements and coordinate with analysts for solution assessment and effort estimation.
• Facilitate discussions between customers and technical teams for complex enhancements.
• Deliver training to end users covering system setup and operational processes.
• Assist customers with simple documents and form customizations such as quotations, purchase orders, and invoices.
• Monitor and manage project tasks, progress, billing schedules, invoicing activities, and overdue payments through to a successful live run.
• Build strong customer relationships and ensure a smooth implementation experience.
• Provide feedback and recommendations for product improvements and standard feature enhancements.

Skills

Customer-focused

Stakeholder management

Multitasking

Learning aptitude

Tools

ERP implementation tools

Job description

Synergix Technologies Pte Ltd in Singapore seeks a Functional Consultant to support pre-sales activities, ERP implementation, training, and customer success. You will bridge customers and internal teams to ensure project delivery and system adoption.

The role emphasizes strong stakeholder management, multi-project coordination, and a proactive approach to learn new technologies and tailor ERP solutions. Eligibility is limited to Singapore Citizens or Permanent Residents.