Equipment Service Engineer (Teradyne, Singapore)

Teradyne; Singapore; Hybrid; SGD 70,000 - 110,000; Full time

Job summary

Teradyne is seeking an on-site engineer in Woodlands, Singapore to troubleshoot mechanical and electrical issues on HDD test systems and smart storage machines. You will develop maintenance plans, improve troubleshooting methods, and communicate progress through regular service reports and meetings.

The role requires strong mechatronics knowledge, good problem-solving, and the ability to travel internationally. Local candidates only; relocation not provided.

Qualifications

• Bachelor's degree in Mechatronics or related engineering fields.
• 3+ years in HDD test systems, service, or precise automation.
• Strong mechatronics fundamentals and problem-solving skills.
• Proficiency with AI tools or Excel for data analysis.
• Fluent English with excellent communication.
• Willing to travel internationally.

Responsibilities

• Troubleshoot mechanical and electrical issues on HDD test systems.
• Develop preventive and corrective maintenance plans.
• Improve troubleshooting methods and processes.
• Communicate installation plans and service reports with customers.
• Maintain strong customer relationships for long-term partnerships.
• Lead regular meetings with customers and report root causes and actions.

Skills

Mechatronics fundamentals

Mechanical principles

Electrical fundamentals

Electronics fundamentals

Data analysis with AI tools

Microsoft Office proficiency

English communication

Independent work / teamwork

Willingness to travel internationally

Education

Bachelor's degree in Mechatronics or related engineering

Tools

Excel

PowerPoint

Word

AI tools

Job description

Work Location: Woodlands, 100% On-site

Our Purpose

TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.

Opportunity Overview

• Troubleshoot mechanical and electrical issues on hard drive testing and smart storage machines, including components such as motors, drivers, sensors, actuators, pneumatic systems, and control panels.

• Continuously improving troubleshooting methods and processes.

• Develop preventive and corrective maintenance execution process and plan.

• Fluent in 8D reports using problem-solving tools such as FMEA, Fishbone Diagram, 5-Why, and 4W1H.

• Conduct regular meetings with customers to discuss installation plans, service activities, and provide daily/weekly service reports. Communicate effectively regarding issues, root causes, and corrective/preventive actions.

• Build and maintain strong relationships with customers to ensure satisfaction and long-term partnership.

All About You

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us in this mission, take a closer look at the minimum criteria for the position.

• Strong understanding of mechatronic fundamentals:

• 60% : Solid knowledge of mechanical principles such as bearings, gearboxes, actuators, and pneumatic systems.

• 20% : knowledge of electrical fundamentals, including AC/DC principles, power distribution, protective devices, and grounding

• 20% : Knowledge of electronics fundamentals, including sensors, transducers, and analog/digital signals.

• Ability to use AI tools (preferably Microsoft solutions) or excel to analyze the data.

• Strong computer literacy and proficiency in Microsoft Office tools (PowerPoint, Excel, Word).

• Excellent critical thinking and problem-solving skills.

• Solid presentation skills and effective communication in English.

• Ability to work independently, collaborate effectively as part of a team to achieve objectives.

• Willingness and ability to travel internationally.

Desirable

• Bachelor's degree in Mechatronics is preferred or other relevant Engineering disciplines such as Electronics, Electrical, Mechanical.

• 3 years or above of experience in HDD test systems or service or maintenance or other precise automation related fields (preferred).

Benefits

• We are only considering candidates local to position location and are unable to provide relocation for this position.

• This position is not eligible for visa sponsorship.

• Teradyne offers a variety of robust health and well-being benefit programs, including outpatient medical, flexible benefits, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more.

• #LI-Onsite

• #LI-CM1

Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you're unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at 978-370-3041 or contact them at [e-mail] for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.