Environmental Services Operations & Analytics Manager

Singapore General Hospital Pte Ltd.

Singapore

In loco

SGD 72.000 - 110.000

Tempo pieno

3 giorni fa

Candidati tra i primi

Aumenta le possibilità di ricevere una risposta da questo datore di lavoro

Il tuo curriculum e una lettera di presentazione personalizzati, che corrispondono esattamente a ciò che sta cercando.

Supera i filtri ATS

Descrizione del lavoro

Singapore General Hospital Pte Ltd. is seeking a contract-management and data-analytics professional to oversee outsourced Environmental Services, ensuring compliance with KPIs and standards while driving continuous improvement.

You will analyze operations data, develop dashboards, and coordinate with service providers to enhance service quality and resilience during emergencies. A degree and healthcare operations experience are preferred.

Competenze

Degree in any discipline.
Experience in contract management, facilities management, healthcare operations, or support services is preferred.
Strong analytical and problem-solving skills with the ability to interpret operational data and statistics.
A team player, good communication, and stakeholder engagement skills.
Experience with IT systems, data analytics or business intelligence tools, Microsoft Excel (Pivot Tables, Power Query, dashboards and data visualization/reporting tools like Power BI) would be an advantage.

Mansioni

Manage and monitor outsourced Environmental Services contracts, including housekeeping, linen, pest control, waste management, and landscaping services.
Ensure service providers comply with contractual requirements, KPIs, service standards, and regulatory requirements.
Conduct audits, inspections, and service performance reviews to identify gaps and improvement opportunities.
Investigate service-related incidents, complaints, and operational issues, and coordinate corrective actions with service providers.
Developing and implementing department work plans consistent with the directions and priorities of the Hospital.
Extract, analyse, and interpret operational data from various systems to support decision-making and resource planning.
Develop and maintain dashboards, reports, and performance indicators for contract monitoring and management reporting.
Provide statistical analysis and operational insights to support process improvements and service optimisation.
Implement works relating to Environmental Services during emergencies e.g. infectious disease outbreak, civil disaster, business continuity management, etc.
Any other adhoc duties as assigned