Entry-Level Wealth Services Associate

Citigroup Inc.; Singapore; Hybrid; SGD 36,000 - 54,000; Full time

Job summary

Citigroup Inc. via Citi Global Wealth seeks a Service Associate, an entry-level role handling day-to-day customer service and ensuring adherence to policies, resolving client inquiries with a focus on accuracy and service quality.

You will support compliance-related activities, prepare reports for senior management, and collaborate with sales teams to improve processes while upholding Citi’s values and regulatory obligations.

Qualifications

• Previous relevant experience preferred.
• Effective verbal and written communication.
• Influencing and relationship management skills.
• Proven ability to creatively solve problems.

Responsibilities

• Assist with compliance procedures and control systems for the business review department, including monitoring and responding to inquiries.
• Ensure accuracy of research and compliance advice provided to sales force team.
• Develop information regarding required changes in reports and procedures.
• Prepare written and verbal reports for senior management on compliance program status, issues, trends.
• Support sales force and management by implementing recommendations for changes and improvements.
• Foster a culture of risk awareness and uphold Citi’s policies and ethical standards.

Skills

Verbal communication

Written communication

Relationship management

Problem solving

Influencing

Education

Bachelor’s degree or equivalent experience

Job description

Citigroup Inc. via Citi Global Wealth seeks a Service Associate, an entry-level role handling day-to-day customer service and ensuring adherence to policies, resolving client inquiries with a focus on accuracy and service quality.

You will support compliance-related activities, prepare reports for senior management, and collaborate with sales teams to improve processes while upholding Citi’s values and regulatory obligations.