Wealth Client Services Associate

Citi; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

Citi Global Wealth is seeking an entry-level Service Associate in Singapore to execute day-to-day customer service activities while adhering to Citi’s policies. You will resolve client inquiries, support the sales force, and contribute to a high-quality client experience.

The role emphasizes compliance, risk awareness, and collaboration with the Customer Service function. Bachelor’s degree required; on-the-job training provided.

Qualifications

• Effective verbal and written communication
• Influencing and relationship management skills
• Proven ability to creatively solve problems

Responsibilities

• Assist with administration of compliance procedures and control systems across product lines
• Ensure accuracy of research and compliance advice to the sales force team
• Prepare written and verbal reports for senior management on compliance program status, issues and trends
• Support sales force and management by implementing recommendations for improvements
• Drive compliance with laws, rules and regulations and escalate control issues with transparency

Skills

Verbal and written communication

Relationship management

Problem solving

Education

Bachelor's/University degree or equivalent experience

Job description

Citi Global Wealth is seeking an entry-level Service Associate in Singapore to execute day-to-day customer service activities while adhering to Citi’s policies. You will resolve client inquiries, support the sales force, and contribute to a high-quality client experience.

The role emphasizes compliance, risk awareness, and collaboration with the Customer Service function. Bachelor’s degree required; on-the-job training provided.