Entry-Level Network Engineer: L1 NOC & Onsite Support

NTT SINGAPORE PTE. LTD.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

NTT SINGAPORE PTE. LTD. is seeking an L1 Network Engineer to provide first-level network support and monitoring for Bank’s IT infrastructure at client sites in Singapore.

You will monitor networks, troubleshoot basic connectivity issues, and handle incidents with escalation to appropriate teams. In this role you will work closely with L2/L3 engineers, vendors, and project teams to ensure network devices are configured, installed, tested, and operational.

Qualifications

• 1–2 years of experience in network operations or technical support.
• CCNA certification is preferred.

Responsibilities

• Provide first-level network support and incident handling.
• Monitor network systems and respond to alerts.
• Escalate complex issues to L2/L3 engineers when needed.
• Coordinate with vendors for device access and troubleshooting.
• Ensure client site infrastructure is configured, installed, and operational.
• Perform routine checks and apply monitoring tools for BAU and projects.
• Collaborate with Implementation Engineering and project teams to meet requirements.
• Support 24/7 rotating shifts including weekends/public holidays if required.

Skills

L1 Network Support

Network Operations

NOC

TCP/IP

LAN/WAN

VLAN

Routing

Switching

DNS

DHCP

Network Monitoring

Troubleshooting

CCNA

Cisco

Job description

NTT SINGAPORE PTE. LTD. is seeking an L1 Network Engineer to provide first-level network support and monitoring for Bank’s IT infrastructure at client sites in Singapore.

You will monitor networks, troubleshoot basic connectivity issues, and handle incidents with escalation to appropriate teams. In this role you will work closely with L2/L3 engineers, vendors, and project teams to ensure network devices are configured, installed, tested, and operational.