Entry-Level Healthcare Front Desk & Patient Associate

Recruit Express Pte Ltd; Singapore; On-site; SGD 26,000 - 30,000; Full time

Job summary

Recruit Express Pte Ltd seeks a Patient Service Associate for East Clinic on a 1 year contract. The role handles patient intake, scheduling, referrals, payments, and service inquiries while working rostered shifts. Training provided for healthcare tasks and customer service excellence.

Shift pattern includes weekdays and Saturdays, totaling about 44 hours weekly. Location is SingHealth Polyclinics, with health monitoring responsibilities at the station.

Qualifications

• Entry level role with training provided in healthcare admin.
• Willingness to work shifts on weekdays and Saturdays according to roster.
• Able to handle patient inquiries professionally.

Responsibilities

• Greet and register patients
• Schedule patient appointments
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient enquiries
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Take height, weight, and blood pressure at Health monitoring station

Skills

Customer service

Communication

Administrative tasks

Team roster coordination

Job description

Recruit Express Pte Ltd seeks a Patient Service Associate for East Clinic on a 1 year contract. The role handles patient intake, scheduling, referrals, payments, and service inquiries while working rostered shifts. Training provided for healthcare tasks and customer service excellence.

Shift pattern includes weekdays and Saturdays, totaling about 44 hours weekly. Location is SingHealth Polyclinics, with health monitoring responsibilities at the station.