Entry-Level Community & Customer Success Coordinator

Recruit Express Pte Ltd; Singapore; Presencial; SGD 24.000 - 32.000; Jornada completa

Descripción de la vacante

Recruit Express Pte Ltd in Singapore is hiring for a customer acquisition/community liaison role within our education division. You will onboard new parents to our community, share Centre's vision, and recommend suitable programmes for students, while supporting customer success initiatives and events.

You will maintain strong relationships with parents, plan lead generation events with partners, collaborate with teaching staff on student progress, and handle general admin such as onboarding

Formación

• Diploma or degree in any discipline.
• Background in tutoring/learning centres/coaching is a plus.
• Good with children/teens; able to build a community with learners and parents.
• Willing to work full weekends (Wed-Sun) 9am-6pm; Public Holidays off.
• Location: Novena, Lentor (AMK) or Bukit Timah.

Responsabilidades

• Onboard new parents to the community and promote programmes.
• Share Centre's vision and recommend suitable programmes.
• Support customer success initiatives and events.
• Maintain customer relationships and act as parents' advocate.
• Plan lead generation events with partners; ensure payments received.
• Collaborate with teaching team to assess students and follow up with parents.
• Handle general administrative duties and CRM documentation.
• Track progress and maintain relationships with parents.

Conocimientos

Community building

Customer relationship

Event planning

Admin/data entry

Communication skills

Educación

Diploma or degree

Descripción del empleo

Recruit Express Pte Ltd in Singapore is hiring for a customer acquisition/community liaison role within our education division. You will onboard new parents to our community, share Centre's vision, and recommend suitable programmes for students, while supporting customer success initiatives and events.

You will maintain strong relationships with parents, plan lead generation events with partners, collaborate with teaching staff on student progress, and handle general admin such as onboarding