Engineering Service Contract Sales Senior/ Executive ESY

recruit express pte ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a sales professional to plan sales strategies, grow a client portfolio in Singapore, and strengthen relationships with existing customers. You will gather feedback and tailor solutions to client needs.

You will also handle maintenance contract proposals, participate in tenders, review terms, and coordinate with operations and commercial teams to ensure service delivery aligns with contract terms while supporting digital initiatives.

Responsibilities

• Conduct sales planning and develop service strategies to grow the portfolio.
• Serve existing clients and actively develop new customer relationships.
• Develop and nurture strong relationships with existing clients to understand their requirements, preferences, and pain points.
• Gather and analyse customer feedback, needs, and requirements.
• Propose solutions and sales presentations to showcase the value and address client questions head-on.
• Prepare and negotiate maintenance contract proposals, including: maintenance rates, terms & conditions, legal and customer-specific requirements.
• Participate in open tenders and prepare all necessary documentation for submission.
• Review customer-issued contracts for special terms and conditions that differ from company standards.
• Act as a liaison between operations and commercial teams.
• Support digital business initiatives and transformation efforts.
• Stay current with industry trends, competitor activities, and customer feedback to identify new opportunities for improvement.
• Work closely with cross-functional teams to align efforts, leverage resources, and maximize sales opportunities to align service delivery with contract terms.
• Assist Credit Control Executive in pursuing overdue payments.
• Prepare monthly reports such as: VFO, Unit Losses, Conversion Report, P21.
• Ensure compliance to Organizational Norms, policies, procedures, and requirements of the Sales process.

Job description

Responsibilities

• Conduct sales planning and develop service strategies to grow the portfolio.


• Serve existing clients and actively develop new customer relationships.


• Develop and nurture strong relationships with existing clients to understand their requirements, preferences, and pain points.


• Gather and analyse customer feedback, needs, and requirements.


• Propose solutions and sales presentations to showcase the value and address client questions head-on.


• Prepare and negotiate maintenance contract proposals, including:
  
  
  
  • Maintenance rates
  
  
  • Terms & conditions
  
  
  • Legal and customer-specific requirements
  
  
  
  


• Participate in open tenders and prepare all necessary documentation for submission.


• Review customer-issued contracts for special terms and conditions that differ from company standards.


• Act as a liaison between operations and commercial teams.


• Support digital business initiatives and transformation efforts.


• Stay current with industry trends, competitor activities, and customer feedback to identify new opportunities for improvement.


• Work closely with cross-functional teams to align efforts, leverage resources, and maximize sales opportunities to align service delivery with contract terms.


• Assist Credit Control Executive in pursuing overdue payments.


• Prepare monthly reports such as:
  
  
  
  • VFO
  
  
  • Unit Losses
  
  
  • Conversion Report
  
  
  • P21
  
  
  
  


• Ensure compliance to Organizational Norms, policies, procedures, and requirements of the Sales process.

We regret that only shortlisted candidates will be contacted