Engineering Assistant (RMA)

TRIO-TECH INTERNATIONAL PTE LTD; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

TRIO-TECH INTERNATIONAL PTE LTD is seeking a meticulous RMA inspector to receive and record returned products, defects, and testing data. You will maintain RMA records via Excel and Outlook, and coordinate follow-up inspections with the Reballing Department.

The role welcomes fresh entrants, with training provided. Basic PCB knowledge and ESD procedures awareness are a plus, and candidates should be detail-oriented and able to follow work instructions.

Qualifications

• ITE/NITEC/Higher NITEC in Electronics, Electrical, Mechatronics, Precision Engineering, or a related field.
• Fresh entry are welcome to apply. Training will be provided.
• Basic knowledge of electronic components or PCB assemblies is an advantage.
• Familiar with Microsoft Excel and Outlook.
• Detail-oriented, willing to learn, and able to follow work instructions.

Responsibilities

• Receive and record returned products and customer-reported defects
• Update and maintain RMA records using Microsoft Excel and Outlook
• Collect returned units from the Reballing Department for inspection and testing
• Perform visual inspection to identify defects and abnormalities
• Conduct testing using equipment such as SCT, ATE, and SLT in accordance with work instructions
• Record inspection and test results accurately and escalate abnormal findings when required
• Ensure proper handling of products and compliance with quality and ESD procedures

Skills

Attention to detail

Willingness to learn

Ability to follow instructions

Education

ITE/NITEC/Higher NITEC in Electronics

Tools

Microsoft Excel

Microsoft Outlook

Job description

Receive and record returned products and customer-reported defects. Update and maintain RMA records using Microsoft Excel and Outlook. Collect returned units from the Reballing Department for inspection and testing. Perform visual inspection to identify defects and abnormalities. Conduct testing using equipment such as SCT, ATE, and SLT in accordance with work instructions. Record inspection and test results accurately and **escalate** abnormal findings when required. Ensure proper handling of products and compliance with quality and ESD procedures.

Key responsibilities

Receive and record returned products and customer-reported defects

Update and maintain RMA records using Microsoft Excel and Outlook

Collect returned units from the Reballing Department for inspection and testing

Perform visual inspection to identify defects and abnormalities

Conduct testing using equipment such as SCT, ATE, and SLT in accordance with work instructions

Record inspection and test results accurately and **escalate** abnormal findings when required

Ensure proper handling of products and compliance with quality and ESD procedures

About you

ITE/NITEC/Higher NITEC in Electronics, Electrical, Mechatronics, Precision Engineering, or a related field

Fresh entry are welcome to apply. Training will be provided

Basic knowledge of electronic components or PCB assemblies is an advantage

Familiar with Microsoft Excel and Outlook

Detail-oriented, willing to learn, and able to follow work instructions