Employee Relations Partner - APAC (Kuala Lumpur) Corporate Functions - HR Kuala Lumpur Regular

ByteDance; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

ByteDance is seeking a skilled Employee Relations leader to manage complex ER cases across APAC from Singapore. You will guide disciplinary actions, interpret policies, and ensure rigorous case documentation while partnering with legal and investigations teams to balance risk.

In this role you will train HR partners, support senior leaders, and drive proactive ER improvements, contributing to a respectful and compliant workplace across a fast-growing tech environment.

Qualifications

• 3+ years of hands-on experience managing complex employee relations cases in APAC.
• Deep understanding of APAC employment law and regulatory frameworks.
• Experience interpreting and applying legal rulings in disciplinary actions and warnings.
• Strong collaboration with diverse stakeholders and trusted partner in ER matters.
• Comfortable in a fast-paced business environment with sound judgment.

Responsibilities

• Lead the resolution of complex Employee Relations cases in Asia Pacific countries, including performance management, grievances, redundancies, long-term absences, disciplinary matters, and restructures.
• Provide strategic guidance to business leaders on disciplinary actions, policy interpretation, and employment practices.
• Ensure comprehensive documentation of ER cases, including investigation summaries, analysis, and supporting materials.
• Design and deliver targeted training for HR Business Partners and leaders on ER decisions.
• Conduct independent investigations into complex HR issues with sound judgment to reach well-supported conclusions.
• Collaborate with HR Business Partners and leadership in APAC to promote positive employee relations.
• Partner with legal and investigations teams to assess risk and provide balanced recommendations for resolution.
• Analyze ER trends to drive proactive solutions and corrective action plans.

Education

Bachelor's degree or higher in related field

Job description

About The Team

The operations team endeavours to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We're dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers.

Responsibilities

• Lead the resolution of complex Employee Relations (ER) cases in Asia Pacific countries, including performance management, employee grievances, redundancies, long-term absences, disciplinary matters, and organizational restructures.
• Provide strategic guidance and counsel to business leaders on disciplinary actions, policy interpretation, and employment practices in alignment with regional standards.
• Ensure comprehensive and accurate documentation of ER cases, including investigation summaries, analysis, and supporting materials.
• Design and deliver targeted training programs to enhance the capability of HR Business Partners and leaders in making informed ER decisions.
• Conduct and support thorough, independent investigations into complex HR issues, applying sound judgment and critical thinking to reach well-supported conclusions.
• Collaborate closely with HR Business Partners and leaderships in respective APAC countries to promote and maintain positive employee relations.
• Partner with legal and investigations teams to assess risk and provide balanced, well-calibrated recommendations for resolution.
• Analyze ER trends and identify root causes to drive proactive solutions and effective corrective action plans.

Qualifications

Minimum Qualifications

• Bachelor’s degree or higher in Law, Business Administration, Human Resources, Organizational Design, or a related discipline.
• Minimum of 3 years of hands‑on experience managing complex employee relations cases, with a deep understanding of APAC employment law and regulatory frameworks.
• Proven expertise in interpreting and applying legal rulings related to disciplinary actions, warnings, and corrective measures.
• Demonstrated success in collaborating closely with diverse stakeholders and serving as a trusted partner in employee relations matters.
• Comfortable navigating a fast‑paced, multifaceted business environment while maintaining sound judgment.

Preferred Qualifications

• Experience in handling a regional market would be preferred.
• Strong judgment in handling sensitive, complex, or ambiguous situations.
• Proven track record of effective collaboration with senior business leaders and key internal stakeholders.
• Confident and credible presence with the resilience to navigate challenging conversations.

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.