Employee Relations Partner - APAC

Bytedance; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Bytedance is seeking an experienced Employee Relations Business Partner to join the HR Operations – Employee Relations team in Singapore. You will support Southeast Asia and APAC, focusing on complex ER matters including organization redesign, workforce realignment, and performance management.

The role requires strong ER expertise, stakeholder management, and the ability to handle multiple priorities in a fast-paced environment. This is an onsite position based in Singapore.

Qualifications

• 5+ years of Employee Relations experience, including organization redesign, workforce realignment and performance management.
• Strong knowledge of employment laws and regulatory frameworks across the Asia Pacific region.
• Proven experience managing complex, high-volume Employee Relations cases with risk-based guidance.
• Demonstrated ability to partner with senior stakeholders and cross-functional teams to deliver pragmatic ER solutions.

Responsibilities

• Manage ER cases including disciplinary issues, misconduct, performance concerns, grievances, redundancies and complex absences to resolution.
• Conduct independent investigations of complex HR-related concerns and analyze evidence to form conclusions.
• Provide advice on disciplinary actions up to warnings related to ER cases and policy interpretation.
• Maintain detailed ER case documentation including investigation reports and issue analysis.
• Curate and deliver training to improve ER decision-making and leader effectiveness.
• Build partnerships with leaders and HR Business Partners to sustain positive ER practices.
• Collaborate with employment legal and investigations to balance risk and calibrate recommendations.
• Examine trends to diagnose root causes and develop corrective actions.
• Ensure a coordinated case management approach to ER matters.

Job description

The Employee Relations (ER) Operations team is a global team dedicated to supporting a wide range of employee relations matters, including organization redesign/restructures, performance management, workplace conduct issues, employee injury and death cases, and other complex employee situations. Our role goes beyond providing consultation and case management. We proactively partner with business leaders, HR teams, and key stakeholders to identify risks, ensure fair and consistent employment practices, and drive solutions while balancing business needs and compliance requirements.

Position Summary:

We are seeking an experienced Employee Relations Business Partner to join the HR Operations – Employee Relations team, supporting stakeholders across Southeast Asia and APAC. This role will focus on managing complex employee relations matters, with a focus on organization redesign, workforce realignment, and performance management. The successful candidate will have proven experience supporting organization restructuring initiatives, advising on performance-related cases, and partnering with HR and business leaders to deliver effective employee relations outcomes.

The ideal candidate will possess sound technical employee relations expertise, strong stakeholder management skills, has proven record in managing organization redesign, and the ability to manage competing cases in a fast-paced environment. This is a fully onsite role based in Singapore.

Responsibilities:

• Manage ER cases including disciplinary issues, misconduct, performance concerns, grievances, redundancies, complex absences to successful resolution.
• Conduct independent investigations, of complex HR-related concerns and apply critical thinking to analyze evidence and make investigative conclusions.
• Provide advice and counsel to businesses on disciplinary and warning actions related to ER cases, policy interpretation and employment practices of the region.
• Maintain required standard of detailed ER case documentation, including investigation reports and issue analysis.
• Curate and deliver relevant training and education to improve HRBP and leader effectiveness and drive better ER decisions.
• Build partnerships with business leaders and HR Business partners to sustain positive employee relations practices.
• Foster strong working relationships with employment legal and investigations to balance risk, calibrate recommendations for decision-making.
• Examine trends to diagnose root causes and develop solutions to enable effective corrective actions.
• Ensure a coordinated and consistent case management approach to handling ER matters.

Minimum Qualifications:

• Minimally 5 years of Employee Relations experience, including significant exposure to organization redesign, workforce realignment, and performance management.
• Strong knowledge of employment laws and regulatory frameworks across the Asia Pacific region.
• Proven experience managing complex, high-volume employee relations cases and providing risk-based advice.
• Demonstrated ability to partner effectively with senior stakeholders and cross-functional teams to develop & execute pragmatic solutions.
• Ability to thrive in a fast-paced, complex, and evolving business environment.

Preferred Qualifications:

• Experience supporting regional or global restructuring and organizational change initiatives across multiple jurisdictions.
• Strong influencing and stakeholder management skills, with the ability to advise and challenge senior leaders.
• Sound judgment and a pragmatic approach to managing sensitive and ambiguous employee relations matters.
• Excellent communication skills, attention to detail, and the ability to handle confidential information with discretion.