Emergency Medicine Operations & Projects Manager

National University Polyclinics; Singapore; Presencial; SGD 60.000 - 90.000; Jornada completa

Descripción de la vacante

National University Polyclinics, within the NUHS family, seeks an experienced operations and project management professional to support the Emergency Medicine Department. You will help deliver departmental services, drive digital transformation, and ensure quality improvement initiatives.

Collaboration with multidisciplinary stakeholders will be essential to advance service development and performance management.

Formación

• Strong Digital and IT proficiency.
• Project management capabilities and experience in driving a cohesive team and cross teaming environment.
• Possess confidence to resonate with senior management leadership – internal and external stakeholders.
• Ability to multi-task and work under tight timelines.
• Good analytical and organization skills.
• Excellent communication, problem solving, presentation, negotiation and interpersonal skill.

Responsabilidades

• Support the planning, development, implementation, and review of departmental workplans, service initiatives, workflows, SOPs, and operational strategies.
• Monitor, analyse, and report departmental performance indicators and KPIs, and support initiatives to improve service quality, efficiency, and operational outcomes.
• Lead or coordinate projects relating to service development, quality improvement, workflow redesign, digitalisation, automation, and system enhancement initiatives.
• Provide secretariat support for departmental committees, workgroups, and project meetings, including agenda preparation, minute taking, action tracking, and follow-up.
• Support the development, implementation, and optimisation of digital and IT systems to meet operational requirements and business needs.
• Assist in departmental financial planning, budgeting, business case development, and monitoring of CAPEX, OPEX, manpower, and training requirements.
• Collaborate with internal and external stakeholders to support operational initiatives, service improvements, and strategic projects.
• Undertake additional projects and duties as assigned to support departmental goals and organisational priorities.

Conocimientos

Digital and IT proficiency

Project management

Stakeholder communication

Multitasking

Analytical thinking

Presentation skills

Negotiation skills

Interpersonal skills

Descripción del empleo

National University Polyclinics, within the NUHS family, seeks an experienced operations and project management professional to support the Emergency Medicine Department. You will help deliver departmental services, drive digital transformation, and ensure quality improvement initiatives.

Collaboration with multidisciplinary stakeholders will be essential to advance service development and performance management.