Education Programs and Student Services Lead

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. seeks an organised administrator to support Programme, Resource Planning and student services for a 1-year contract in Singapore. Responsibilities include scheduling, lecturer/resource planning, room allocation and liaison with internal teams and vendors.

Applicants should have a degree with at least 2 years in education admin and be proficient in Microsoft Office; knowledge of scheduling tools is a plus. Renewal is subject to headcount.

Qualifications

• Degree in any discipline with at least 2 years of working experience.
• Prior relevant experience in the Private Education industry is an advantage.
• Good understanding of higher education qualifications in Singapore and internationally.
• Proficient in Microsoft Office, including Word, PowerPoint and Excel.
• Knowledge/experience in resource planning, scheduling and optimisation tools is advantageous.

Responsibilities

• Prepare overall programme schedules and timetables using Syllabus Plus and release them within the required timeframe.
• Coordinate teaching assignments with Heads of Schools; prioritise and manage the Associate Lecturer pool.
• Plan and manage room and lecturer resources using Syllabus Plus.
• Maintain programme, student and Associate Lecturer data in Syllabus Plus and other systems.
• Liaise with vendors and relevant departments on lecturer placement, contract issuance, payroll and statutory updates.
• Plan examination schedules with the Exam Team and liaise with the Exam Centre for main and re-examinations.
• Support assessment material preparation and examination rolls.
• Manage student services including orientation, enrolment and requests such as re-module, deferment, extension, exemption, programme switch and withdrawal.
• Monitor module enrolments, attendance, and issue weekly/monthly reports.
• Prepare class attendance registers and information for student pass renewal.
• Disseminate start-term, test/quiz/exam information and monitor course fee payments and invoicing.
• Flag and follow up on at-risk students.
• Assist with lecturer orientation and liaise with internal academics, university partners, vendors and stakeholders on programme-related matters.

Skills

Resource planning

Scheduling

Stakeholder coordination

Education

Degree in any discipline

Tools

Microsoft Office Suite

Scheduling tools

Job description

The Supreme HR Advisory Pte. Ltd. seeks an organised administrator to support Programme, Resource Planning and student services for a 1-year contract in Singapore. Responsibilities include scheduling, lecturer/resource planning, room allocation and liaison with internal teams and vendors.

Applicants should have a degree with at least 2 years in education admin and be proficient in Microsoft Office; knowledge of scheduling tools is a plus. Renewal is subject to headcount.